Elizabeth Roebke
Charlotte
Summary
Aviation loving Flight Attendant with top notch customer service skills. Highly effective in diffusing volatile passenger situations and responding quickly and professionally in emergency situations. Consistently praised by passengers and fellow crew members. Works well with others and under pressure. Always making sure the passenger walks off the airplane with a smile!
Overview
26
26
years of professional experience
Work History
Flight Attendant
Avelo Airlines
03.2025 - Current
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Realtor
Self Employed Realtor
01.2010 - Current
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Maintained connections with clients to encourage repeat business and referrals.
Flight Attendant
AirTran Airways
10.1999 - 12.2006
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Used excellent customer service skills in addressing passengers' needs and wants.
- Gave personalized assistance to children, elderly and passengers with special needs.
- Worked well under pressure and remained calm and professional during emergency landings.
Education
Psychology
University of West Georgia
Carrollton, Georgia, GASkills
- Passenger Care
- Flight Safety
- Emergency Medical Care
- Safety Regulation Compliance
- Speech Clarity
- Emergency Procedures Knowledge
- Customer Service
- Conflict Resolution
- FAA Regulations
- Leadership/Teamwork
- Time Management
- Safety Consciousness
- Positive, Friendly Personaltity
- Calm under pressure
- Strong work ethic
- Airline operations
- FAA regulations
Timeline
Flight Attendant
Avelo Airlines
03.2025 - Current
Realtor
Self Employed Realtor
01.2010 - Current
Flight Attendant
AirTran Airways
10.1999 - 12.2006
Psychology
University of West Georgia