Elizabeth Reimiller
Greensboro
Summary
Results-driven Sales Floor Supervisor with expertise in inventory management and team motivation. Proven ability to enhance customer experience and reduce loss through effective conflict resolution and operational standards. Fluent in cash handling and staff scheduling.
Overview
15
15
years of professional experience
Work History
Sales Floor Supervisor
Burlington Coat Factory
Greensboro
06.2023 - Current
- Developed weekly schedules for all staff.
- Managed inventory levels and organized merchandise displays for visibility.
- Communicated daily goals and expectations to motivate team performance.
- Oversaw all cash handling activities such as counting money at opening and closing shifts, reconciling registers at end-of-day shift changes.
- Managed inventory shrinkage improvement program to reduce theft and loss.
- Contributed ideas during team meetings for improving overall customer experience on the sales floor.
- Directed and supervised staff performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained high level of security and safety awareness within store to protect personnel, customers, and merchandise.
Asset Protection Associate
Walmart
Burlington
07.2018 - 06.2023
- Monitored store premises to prevent theft and ensure safety compliance.
- Conducted regular surveillance using security systems and cameras.
- Collaborated with law enforcement during investigations of suspicious activities.
- Trained new associates on asset protection protocols and procedures.
- Reviewed incident reports to identify trends and areas for improvement.
- Maintained accurate records of incidents and safety audits for management review.
- Identified shoplifters and apprehended perpetrators according to company policies.
- Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
Customer Service Manager
Walmart
Mebane
04.2015 - 07.2018
- Resolved escalated customer complaints through effective communication strategies.
- Implemented allotted meal breaks for all associates.
- Evaluated employee job performance and motivated staff to improve productivity.
- Followed daily cash-handling procedures.
Assistant Manager
Sonic DriveIn
Mebane
10.2010 - 04.2015
- Assisted in managing daily operations and staff scheduling.
- Monitored cash handling procedures for accuracy and security.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved conflicts between team members in an effective manner.
- Assigned work and monitored performance of project personnel.
Education
Bachelor of Arts - Sociology
University of North Carolina Greensboro
Greensboro, NC12-2021
Associate of Arts - Social-Psychology
Alamance Community College
Graham, NC05-2015
Skills
- Inventory management
- Visual merchandising
- Cash handling
- Staff scheduling
- Loss prevention
- Conflict resolution
- Problem solving
Timeline
Sales Floor Supervisor
Burlington Coat Factory
06.2023 - Current
Asset Protection Associate
Walmart
07.2018 - 06.2023
Customer Service Manager
Walmart
04.2015 - 07.2018
Assistant Manager
Sonic DriveIn
10.2010 - 04.2015
Bachelor of Arts - Sociology
University of North Carolina Greensboro
Associate of Arts - Social-Psychology
Alamance Community College