Elizabeth Petschow
Hendersonville
Summary
Personable and reliable with strong focus on customer satisfaction and teamwork. Understands importance of inventory management and accurate cash handling, with skills in point-of-sale systems and stock replenishment. Aims to contribute to positive shopping experience and efficient store operations. Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills.
Overview
4
4
years of professional experience
Work History
Grocery Store Clerk
Publix
08.2024 - Current
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Stocked shelves efficiently, ensuring product availability and adherence to store standards.
- Maintained cleanliness and organization of store areas, contributing to overall safety and presentation.
- Trained new staff on operational procedures and customer service expectations for seamless integration.
- Led team initiatives to enhance operational efficiency and streamline workflows.
- Coordinated cross-departmental projects, fostering collaboration and communication between teams.
Produce Clerk
Publix
01.2024 - 08.2024
- Assisted in receiving and inspecting produce shipments for quality and freshness.
- Organized and maintained produce displays to enhance visual appeal and accessibility.
- Monitored inventory levels, ensuring timely restocking of products to meet customer demand.
- Provided exceptional customer service by addressing inquiries and offering product recommendations.
- Trained new staff on proper handling techniques and store procedures for produce management.
Customer Service Cashier
Publix
03.2022 - 01.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Resolved customer inquiries and complaints, ensuring high levels of satisfaction.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Implemented promotional sales strategies to increase product visibility and customer engagement.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Education
High School Diploma -
Hendersonville High School
Hendersonville, NC05-2026
Skills
- Cleanliness and organization
- Store maintenance
- Stocking shelves
- Maintaining displays
- Product rotation
- Attention to detail
- Team contribution
- Customer service-focused
- Critical thinking
- Problem resolution
- Relationship building
- Complaint handling
Timeline
Grocery Store Clerk
Publix
08.2024 - Current
Produce Clerk
Publix
01.2024 - 08.2024
Customer Service Cashier
Publix
03.2022 - 01.2024
High School Diploma -
Hendersonville High School