Elizabeth Molina
Four Oaks
Summary
Dedicated professional with over 7 years of experience in customer service and medical reception. Proven ability to manage appointments, multitask effectively, and prioritize patient safety. Seeking to leverage bilingual skills and extensive knowledge to contribute to a dynamic healthcare team. Committed to continuous learning and professional development in the medical field.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dental Assistant
Blue Cloud Surgery Center
Raleigh, NC
10.2024 - Current
- Assisted in patient examinations and procedures, ensuring comfort and safety throughout visits.
- Managed scheduling of appointments, optimizing clinic workflow and enhancing patient experience.
- Maintained accurate dental records and charts, ensuring compliance with regulatory standards.
- Educated patients on oral hygiene practices, contributing to improved health outcomes.
- Implemented sterilization protocols for instruments and equipment, maintaining a safe environment.
- Collaborated with dental team to develop efficient treatment plans tailored to patient needs.
- Trained new staff on office procedures and patient care techniques, fostering a supportive work environment.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
Independent Packer Contractor
Bekins Moving Solutions
Goldsboro, North Carolina
05.2022 - Current
- Verify inventory and do paper upon arrival and departure.
- Load boxes and materials to a commercial van.
- Pack up military homes moving states or overseas.
- Professional packer.
- Inventory stickers onto the boxes.
MEDICAL RECEPTIONIST
Edgewater Medical Center
Lillington, NC
03.2015 - 04.2020
- Answer telephones and direct calls to appropriate staff.
- Maintain medical records.
- Scan documents into patient charts.
- Receive and route messages or documents to doctors and physicians.
- Complete insurance or other claim forms.
- Verify insurance and collect copays.
- Multitask
- Check in and check out patients.
Education
High School Diploma - undefined
05.2013
Skills
- Verbal communication
- Customer relations
- Medical documentation expertise
- Time management
- Office operations
- Bilingual capabilities
- Packing efficiency
- Inventory oversight
- Dental radiography
- Treatment room setup
- Sterilization techniques
- X-ray processing
- Appointment scheduling
- Professionalism and etiquette
- Team collaboration
- Instrument sterilization techniques
- Cross-training capabilities
- Infection control proficiency
- Oral hygiene education
- Electronic charting
- Oral surgery assistance
LANGUAGES
English Native speaker
Spanish Fluent
Certification
Dental radiology certificate
Timeline
Dental Assistant
Blue Cloud Surgery Center
10.2024 - Current
Independent Packer Contractor
Bekins Moving Solutions
05.2022 - Current
MEDICAL RECEPTIONIST
Edgewater Medical Center
03.2015 - 04.2020