Phlebotomy specialist with extensive experience in workflow management and patient care enhancement. Proficient in specimen collection and strict adherence to safety protocols, ensuring efficient processes from blood draw to laboratory transport.
Overview
6
6
years of professional experience
4
4
Certifications
Work History
Mobile Phlebotomist
Self Employed Services
Greensboro
10.2025 - Current
Demonstrated excellent customer service skills when interacting with patients in order to ensure satisfaction with the service provided.
Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
Collected specimen samples and transported to laboratory for processing.
Coordinated workflow based on stat, schedule, or outpatient needs.
Phlebotomy Specialist
Quest Diagnostics
Greensboro
07.2020 - Current
Implemented infection control measures to maintain a safe environment for patients and staff.
Collected blood samples from patients using proper techniques and safety protocols.
Provided instruction to patients regarding pre-test preparation and post-test care instructions as needed.
Performed venipuncture on patients of all ages utilizing proper techniques.
Phlebotomy Service Representative
Pathgroup Labs
Greensboro
07.2021 - 08.2023
Input medical and insurance information into database for inclusion in patient records.
Interacted with patients to gather and record data prior to blood draws.
Coordinated with healthcare providers to schedule patient appointments and manage workflows.
Coordinated with lab personnel to streamline sample processing workflows.
Educated patients on procedures and answered their questions effectively.