Elizabeth Kingery
Huntersville
Summary
Energetic and reliable barista looking to bring a blend of fast-paced café experience, strong safety habits, and independent business management to a Shift Supervisor role. Drawing on the customer service skills I built managing my own clientele as a hairstylist, I am passionate about mentoring teammates, solving problems on the fly, and ensuring every shift is smooth, safe, and positive for everyone.
Overview
10
10
years of professional experience
Work History
Barista
Starbucks
Charlotte, NC
10.2025 - Current
- Proactively supported team workflow during peak hours by anticipating needs, coordinating task distribution, and maintaining a positive, efficient environment for partners and customers
- Adapted to new store standards, routines, and team dynamics, immediately supporting floor operations to ensure a welcoming environment for customers.
- Applied a strong background in strict safety environments to enforce daily store cleanliness, routine equipment maintenance, and hazard prevention on the floor.
- Acted as a reliable floor resource, assisting in peer training, anticipating inventory needs, and organizing workflow during complex shift transitions.
- De-escalated and resolved customer concerns with empathy and professionalism, ensuring every interaction aligned with the LATTE method.
Hairstylist
St. Pierres Salon
Roanoke, VA
07.2017 - 04.2020
- Independently managed a dynamic daily schedule, balancing back-to-back appointments, walk-ins, and complex chemical processing times while maintaining strict service efficiency.
- Built and grew a loyal, recurring clientele from the ground up through highly personalized service, active listening, and consistent execution of high-quality results.
- Directed end-to-end business operations, including managing point-of-sale transactions, daily cash reconciliation, and tracking and ordering retail as well as back-bar inventory.
- Maintained meticulous adherence to state board sanitation and health regulations, ensuring a consistently pristine, safe, and compliant workspace.
- Conducted in-depth client consultations to assess needs, manage expectations, and deliver customized solutions, ensuring high satisfaction and repeat business, which resulted in giving my clients the hair they've always wanted.
Barista
Mill Mountain Coffee
Salem, VA
12.2016 - 07.2017
- Managed dual-channel operations—simultaneously running both the Drive-Thru and the Café during solo shifts—ensuring fast, accurate service without sacrificing the customer experience.
- Executed comprehensive food service duties, including raw prep, cooking, and final assembly, efficiently managing ticket times during high-demand periods.
- Delivered exceptional beverage quality by expertly crafting customized espresso drinks with a focus on flavor, presentation, and speed of service.
- Maintained strict adherence to food safety and sanitation standards across both beverage and kitchen stations, ensuring a pristine and compliant environment.
- Demonstrated strong problem-solving skills and self-reliance by independently managing inventory, resolving customer issues, and keeping the store fully operational without direct managerial supervision.
Education
Professional Cosmetology Certification - Cosmetology
Paul Mitchell The School
Roanoke, VA06.2017
High School Diploma -
Salem High School
Salem, VA06.2016
Skills
- Inventory management & restocking
- Dual-channel operations (drive-thru & cafe)
- Team leadership & mentorship
- High volume workflow coordination
- Health & safety protocol enforcement
- Client retention & loyalty building
- De-escalation & conflict resolution
Timeline
Barista
Starbucks
10.2025 - Current
Hairstylist
St. Pierres Salon
07.2017 - 04.2020
Barista
Mill Mountain Coffee
12.2016 - 07.2017
Professional Cosmetology Certification - Cosmetology
Paul Mitchell The School
High School Diploma -
Salem High School