Elizabeth Kennelly
Waxhaw
Summary
Demonstrated ability to adapt to new environments with strong analytical, communication, and teamwork skills. Committed to contributing to team success and enhancing professional skills, while maintaining a positive attitude and dedication to continuous learning and growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Curriculum Coordinator
Kiddie Academy of Fort Mill
03.2023 - Current
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
- Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials.
- Collaborated with administrators to determine course objectives.
- Designed, implemented, and managed successful training programs to meet department and school needs.
- Self-motivated, with a strong sense of personal responsibility.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Volunteered to help with special projects of varying degrees of complexity.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Lead Teacher
KinderCare Learning Centers
07.2022 - 03.2023
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Administrative Assistant
Action Pest Control
04.2022 - 07.2022
- Communicated with Technicians
- Handled phones and faxes
- Monitored office supplies
- Responded to emails/faxes
- General clerical support duties including scheduling, placing orders, filing and faxing
- Managed and monitored payroll
- Ordered and distributed work orders
- Coordinated accounts receivable and reports
- Input invoices into PestPac
Brand Operations Supervisor
Victoria's Secret
09.2021 - 04.2022
- Inventory management
- Cash handling
- Lead a team of 20 associates
- Payroll
- Recruiting
- Merchandising
- Managing schedule
- Customer service
Loss prevention agent
Ross distribution center
03.2021 - 09.2021
- Making sure people are using equipment safety.
- Customer service
- Checking trucks in and out of the trailer yard
- Orientation
- Front desk duties
- Paperwork
- Filing papers
- Using Microsoft word, PowerPoint, and excel
STORE MANAGER
RENT-A-CENTER
10.2017 - 12.2020
- Manage the onboarding of new employees; including processing paperwork, leading orientations and establishing compensation packages.
- Maintain accurate records for all employees.
- Conduct quarterly performance reviews for all employees.
- Build strong relationships with customers by understanding their desires and needs.
- Provide excellent customer service by addressing concerns and credit requests.
- Create sales plans for employees to maintain customer satisfaction and improve processes.
- Conduct weekly inventory counts of all merchandise.
CUSTOMER ENGAGEMENT LEADER
PETSMART
09.2016 - 10.2017
- Greeted and interacted with customers throughout the store to ensure a positive experience.
- Completed multiple resets per day to maintain well-organized merchandise.
- Ensured the store was clear of any trash, organized tools and checked equipment to maintain a neat and safe work environment.
- Monitored front-end employees to maintain customer satisfaction and improve processes.
TEAM LEAD
TARGET
05.2011 - 09.2016
- Checked quality of products and component materials to comply with manufacturing specifications.
- Used equipment such as forklifts and overhead cranes to place heavy products in appropriate sections.
- Trained new employees in various areas of the store.
- Set planograms and work with vendors to order merchandise.
Education
Associate of Arts -
South Piedmont Community College
Monroe, NC05.2014
High School Diploma - undefined
Parkwood High School
Monroe, NC06.2011
Skills
- Time Management
- Leadership
- Customer Service
- Teamwork
- Attention to Detail
- Multi-tasking
- Teacher training
- Loss Prevention
- Merchandising
- Cash Handling
- Retail Sales
- Store Management Experience
- Interviewing
- Retail Managemen
- Employee Orientation
- Assistant Manager Experience
- Security
- Inventory Control
- Surveillance
- Administrative Experience
- Communication skills
- Computer literacy
- Microsoft Office
Certification
First Aid and CPR Certification
Timeline
Curriculum Coordinator
Kiddie Academy of Fort Mill
03.2023 - Current
Lead Teacher
KinderCare Learning Centers
07.2022 - 03.2023
Administrative Assistant
Action Pest Control
04.2022 - 07.2022
Brand Operations Supervisor
Victoria's Secret
09.2021 - 04.2022
Loss prevention agent
Ross distribution center
03.2021 - 09.2021
STORE MANAGER
RENT-A-CENTER
10.2017 - 12.2020
CUSTOMER ENGAGEMENT LEADER
PETSMART
09.2016 - 10.2017
TEAM LEAD
TARGET
05.2011 - 09.2016
High School Diploma - undefined
Parkwood High School
Associate of Arts -
South Piedmont Community College
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