Elizabeth Jacobs
Vale
Summary
Dynamic Assistant Manager with proven expertise at Speedway LLC in enhancing customer experiences and fostering team motivation. Skilled in money handling and conflict resolution, I successfully improved cash reconciliation accuracy, minimizing discrepancies. Committed to developing strong customer relations and driving operational excellence through effective staff training and supervision.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Speedway LLC
04.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Cashier
Food Lion
08.2020 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
Fairvalue
08.2019 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School - Music
South Caldwell High School
Hudson, NC05.2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Workload management
- Conflict resolution
- Retail operations
- Customer rapport
- Employee scheduling
Timeline
Assistant Manager
Speedway LLC
04.2023 - Current
Cashier
Food Lion
08.2020 - 04.2023
Cashier
Fairvalue
08.2019 - 08.2020
High School - Music
South Caldwell High School
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