Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elizabeth Hudson

Lincolnton

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
2018
2018
years of post-secondary education

Work History

Cashier

Foodlion Grocery Store
Maiden
08.2024 - Current
  • Operated cash register, processing customer transactions efficiently.
  • Assisted customers with product inquiries and purchases.
  • Maintained clean and organized checkout area for customer convenience.
  • Provided friendly and prompt service to enhance customer experience.
  • Handled cash, credit, and debit transactions accurately.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Assistant Manager

Walmart
Charlotte
10.2021 - 08.2024
  • Assisted in managing daily store operations and team schedules.
  • Coordinated employee training sessions to enhance service standards.
  • Monitored inventory levels and organized product restocking activities.
  • Addressed customer inquiries and resolved complaints effectively.
  • Collaborated with department managers to optimize workflow processes.
  • Implemented merchandising strategies to improve product visibility.
  • Evaluated team performance and provided constructive feedback regularly.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.

Team Lead

Walmart
Belmont
03.2021 - 10.2021
  • Led daily team meetings to align goals and address challenges.
  • Coordinated project timelines and delegated tasks among team members.
  • Mentored junior staff to enhance skills and improve team performance.
  • Streamlined workflow processes to increase efficiency within the department.
  • Provided training sessions on new tools and systems for team members.
  • Implemented quality control measures to maintain high standards in operations.
  • Resolved conflicts within the team to foster a positive work environment.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Delegated daily tasks to team members to optimize group productivity.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Monitored team progress and enforced deadlines.

Department Manager

Walmart
Belmont
11.2020 - 03.2021
  • Managed daily operations to ensure efficient workflow and team productivity.
  • Supervised staff to maintain high standards of customer service and compliance.
  • Implemented training programs to enhance employee skills and performance.
  • Addressed employee concerns promptly to foster a positive work environment.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Handled shift overstock, restocking and inventory control.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Followed safety protocols and company processes and procedures.
  • Worked closely with sales associates to complete tasks.
  • Performed opening and closing duties as part of management team and handled cash management.

Associate

Walmart
Belmont
08.2019 - 11.2020
  • Collaborated with teams to develop project plans and timelines.
  • Analyzed data to identify opportunities for process improvements.
  • Built relationships with customers by providing friendly customer service.
  • Assisted customers with selecting items and answering questions about products.
  • Provided customer service support for inquiries, complaints, and returns.
  • Trained new associates on store operations, policies, and procedures.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Performed cash register functions accurately and efficiently.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Managed multiple tasks simultaneously while maintaining attention to detail.

Education

Maiden High School
Maiden, NC

Skills

  • Cash handling
  • POS system operation
  • Inventory management
  • Merchandising strategies
  • Customer service
  • Team leadership
  • Training coordination
  • Operational compliance
  • Effective communication
  • Problem solving
  • Attention to detail
  • Time management
  • Performance evaluation
  • Time management skills
  • Daily reporting
  • Hospitality and accommodation
  • Basic math
  • Regulatory compliance
  • Multitasking and organization
  • Written and verbal communication
  • Clear communication
  • Professionalism and courtesy
  • Team collaboration
  • Issue resolution
  • Work ethic and integrity
  • Patience and empathy
  • Records maintenance
  • Cleaning and sanitizing
  • Ordering and stocking

Languages

English
Native/ Bilingual

Timeline

Cashier

Foodlion Grocery Store
08.2024 - Current

Assistant Manager

Walmart
10.2021 - 08.2024

Team Lead

Walmart
03.2021 - 10.2021

Department Manager

Walmart
11.2020 - 03.2021

Associate

Walmart
08.2019 - 11.2020

Maiden High School
Elizabeth Hudson