Elizabeth Adams
Wilmington
Summary
Dedicated professional with exceptional customer service skills, known for effective problem-solving and professionalism. Committed to delivering high-quality service and training others to enhance team performance.
Results-driven teller with a strong work ethic and excellent time management skills. Proven ability to build relationships and resolve customer issues promptly, contributing to increased member engagement and satisfaction.
Detail-oriented individual with experience in cash management and customer service. Known for implementing feedback mechanisms to enhance service delivery and training new team members to maintain high operational standards.
Overview
4
4
years of professional experience
Work History
Teller
Corning Credit Union
Wilmington, NC
08.2025 - Current
- Processed customer transactions accurately and efficiently, ensuring high levels of service satisfaction.
- Managed cash drawer, balancing daily transactions and adhering to security protocols.
- Assisted customers with account inquiries, providing clear information and resolving issues promptly.
- Promoted credit union products and services, enhancing member engagement and retention efforts.
- Trained new tellers on operational procedures and customer service best practices.
- Implemented feedback mechanisms to enhance service delivery based on customer input and experiences.
Customer Service Cashier
Harris Teeter
Wilmington, NC
07.2023 - 06.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy and accountability during shifts.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Assisted in training new cashiers on procedures and best practices.
- Collaborated with team members to streamline operations during peak hours.
Food Runner
The Sailfish
Wilmington, NC
08.2022 - 10.2023
- Delivered food and beverages promptly to guests, ensuring exceptional service quality.
- Collaborated with kitchen staff to efficiently manage order flow and expedite service times.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new team members on proper food handling and service procedures.
Education
Pre Law
Cape Fear Community College
Wilmington, NC07-2028
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Relationship building and management
Timeline
Teller
Corning Credit Union
08.2025 - Current
Customer Service Cashier
Harris Teeter
07.2023 - 06.2025
Food Runner
The Sailfish
08.2022 - 10.2023
Pre Law
Cape Fear Community College