Eliza Ferri
Wilmington
Summary
Previously was an assistant manager at Bert's Surf Shop with a proven track record in enhancing operational efficiency and customer satisfaction. Skilled in financial reporting and team leadership, I successfully managed cash operations and staff development, fostering a collaborative environment that improved service quality and minimized discrepancies. I recently obtained my CPhT certification and am seeking to utilize my skills to become a successful pharmacy technician and make a positive contribution to my future work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Berts Surf Shop
05.2023 - 06.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
Bachelor of Science - Nursing
Cape Fear Community College
Wilmington, NC06-2029
- General Education
Carteret Community College
Morehead City, NCHigh School Diploma -
Croatan High School
Newport, NC06-2025
Skills
- Team leadership
- Operations management
- Decision-making
- Task delegation
- Verbal and written communication
- Multitasking and organization
- Problem-solving
- Customer service
- Money handling
- Financial reporting
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Assistant Manager
Berts Surf Shop
05.2023 - 06.2025
Bachelor of Science - Nursing
Cape Fear Community College
- General Education
Carteret Community College
High School Diploma -
Croatan High School
Similar Profiles
Annie ScepkovaAnnie Scepkova
Sales Associate at Quiet Storm Surf ShopSales Associate at Quiet Storm Surf Shop
Gavin LavelyGavin Lavely
Surfing Instructor at 17th Street Surf ShopSurfing Instructor at 17th Street Surf Shop
Ava MeredithAva Meredith
Retail Sales Associate at Pete Smith's Surf ShopRetail Sales Associate at Pete Smith's Surf Shop
Indie PurdueIndie Purdue
Busser, Food Runner, and Host at Jailhouse ProvisionsBusser, Food Runner, and Host at Jailhouse Provisions
ERICKA JOHNSONERICKA JOHNSON
Insurance Claims Representative at ModivCareInsurance Claims Representative at ModivCare