Elissa Craddock
King
Summary
Accomplished optician with expertise in optical measurements and customer service at Magnolia Eye Care. Enhanced client satisfaction by ensuring precise eyewear fittings and effective insurance verification. Providing a welcoming and positive environment to all patients. Skilled in scheduling appointments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Optician
Magnolia Eye Care
04.2025 - Current
- Fitted and adjusted eyewear to ensure optimal comfort and vision clarity for customers.
- Assisted customers in selecting appropriate frames and lenses based on individual needs and preferences.
- Educated clients on proper eyewear maintenance and lens care for enhanced longevity and performance.
- Calibrated seg heights, vertex, and pupillary distance, to customize eyeglass orders and create a perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Called Patients and scheduled appointments.
After School Counselor
Stokes Family YMCA
08.2023 - 04.2025
- Supervised daily activities, ensuring safety and engagement among children.
- Developed and implemented age-appropriate educational programs and activities.
- Fostered positive relationships with students, encouraging social skills and teamwork.
- Monitored student behavior, providing guidance and conflict resolution as needed.
- Communicated regularly with parents regarding student progress and program updates.
- Assisted in training new counselors on program policies and procedures.
Dining Hall Worker
Camp Hanes
07.2021 - 08.2022
- Prepared and served meals in accordance with dietary guidelines and safety standards.
- Collaborated with team members to ensure efficient meal service during peak hours.
- Monitored food quality and presentation, ensuring adherence to camp standards.
- Engaged with campers to create a welcoming dining atmosphere and address needs promptly.
- Adhered to sanitation protocols for ware washing procedures while consistently meeting cleanliness standards.
- Helped maintain an enjoyable dining atmosphere by keeping tables clean and well-stocked throughout service periods.
Education
Associate of Applied Science - Business Administration
Forsyth Technical Community College
Winston-Salem, NC05-2025
Skills
- Customer service
- Optical measurements
- Insurance verification
- Computer skills
- Scheduling
Certification
- HIPPA
Timeline
Optician
Magnolia Eye Care
04.2025 - Current
After School Counselor
Stokes Family YMCA
08.2023 - 04.2025
Dining Hall Worker
Camp Hanes
07.2021 - 08.2022
Associate of Applied Science - Business Administration
Forsyth Technical Community College
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