Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elias Martinez

Charlotte,NC

Summary

Personable and reliable with positive, upbeat attitude. Knowledge of customer service principles and strong communication skills. Dedicated to creating memorable experiences for guests through exceptional service and attention to detail.

Overview

1
1
year of professional experience

Work History

Front of House Associate

Chick-fil-A
06.2024 - Current
  • Greeted and assisted guests, ensuring a welcoming environment.
  • Supported team in maintaining cleanliness and organization of front-of-house areas.
  • Resolved guest issues promptly, enhancing overall satisfaction levels.
  • Maintained knowledge of menu offerings to provide accurate recommendations to guests.
  • Remembered, recited and promoted variety of menu items.

Education

Associate of Arts - General Studies

Central Piedmont Community College
Charlotte, NC
05-2026

High School Diploma -

Central Piedmont Early College
Charlotte, NC
05-2026

Skills

  • Customer service expertise
  • Cash handling proficiency
  • Guest relations
  • Upselling strategies
  • Foreign language skills
  • Greeting guests
  • Team collaboration
  • Complaint handling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front of House Associate

Chick-fil-A
06.2024 - Current

Associate of Arts - General Studies

Central Piedmont Community College

High School Diploma -

Central Piedmont Early College
Elias Martinez