Elias Martinez
Charlotte,NC
Summary
Personable and reliable with positive, upbeat attitude. Knowledge of customer service principles and strong communication skills. Dedicated to creating memorable experiences for guests through exceptional service and attention to detail.
Overview
1
1
year of professional experience
Work History
Front of House Associate
Chick-fil-A
06.2024 - Current
- Greeted and assisted guests, ensuring a welcoming environment.
- Supported team in maintaining cleanliness and organization of front-of-house areas.
- Resolved guest issues promptly, enhancing overall satisfaction levels.
- Maintained knowledge of menu offerings to provide accurate recommendations to guests.
- Remembered, recited and promoted variety of menu items.
Education
Associate of Arts - General Studies
Central Piedmont Community College
Charlotte, NC05-2026
High School Diploma -
Central Piedmont Early College
Charlotte, NC05-2026
Skills
- Customer service expertise
- Cash handling proficiency
- Guest relations
- Upselling strategies
- Foreign language skills
- Greeting guests
- Team collaboration
- Complaint handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front of House Associate
Chick-fil-A
06.2024 - Current
Associate of Arts - General Studies
Central Piedmont Community College
High School Diploma -
Central Piedmont Early College