Eliana Lane
Fayetteville
Summary
Dynamic administrative professional with a proven track record at the US Army, excelling in operational improvement and effective time management. Skilled in records management and fostering team productivity through targeted training programs. Recognized for enhancing workflows and communication, driving efficiency, and delivering timely project outcomes.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
US Army
07.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted coworkers and staff members with special tasks on daily basis.
Supervisor
US Army
05.2019 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
Maintenance Supervisor
US Army
05.2019 - 07.2024
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
Trainer
US Army
01.2021 - 01.2024
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Analyzed and evaluated training effectiveness and program outcomes.
- Developed job-specific competencies and performance standards.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Education
BBA - Business Administration
Johnson & Wales University
Charlotte, NCAssociate of Applied Science - Unmanned Aircraft Systems Technician
Cochise College
Douglas, AZAssociate of Applied Science - Physical Sciences
Barton Community College
Fort Riley, KSHigh School Diploma -
Westover High School
Fayetteville06-2018
Skills
- Agenda development
- Operational improvement
- Efficient typing ability
- Thorough organizational skills
- Effective time management
- Experienced with software applications
- Skilled in prioritizing tasks
- Digital research skills
- Clear professional communication
- Timely project delivery
- Records management
Timeline
Administrative Assistant
US Army
07.2024 - Current
Trainer
US Army
01.2021 - 01.2024
Supervisor
US Army
05.2019 - Current
Maintenance Supervisor
US Army
05.2019 - 07.2024
BBA - Business Administration
Johnson & Wales University
Associate of Applied Science - Unmanned Aircraft Systems Technician
Cochise College
Associate of Applied Science - Physical Sciences
Barton Community College
High School Diploma -
Westover High School
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