Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elaine Farlee

Maiden

Summary

At Don's Grill, I excel in guest engagement, multitasking, and managing multiple tables efficiently; with care to patrons who dine in or take out. My skills in menu memorization and customer service have enhanced dining experiences, leading to positive feedback and repeat customers. I have also played a key role in training new staff, showcasing my ability to prioritize tasks, help others, and a willingness to help create a collaborative team environment.

Overview

3
3
years of professional experience

Work History

Server

Don's Grill
10.2021 - Current
  • Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Serve food and beverages promptly with focused attention to customer needs.
  • Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivate warm relationships with regular customers.
  • Perform opening and closing duties, ensuring the dining area is prepared for seamless service transitions.
  • Maintain a clean and orderly dining area for an enjoyable guest experience.
  • Provide attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assist in training new hires, and guiding restaurant standards and best practices.
  • Resolve customer complaints promptly and professionally to maintain a positive reputation.
  • Support colleagues during peak hours, fostering a collaborative work environment that enhances overall productivity levels.
  • Explain menu items and suggest appropriate options for food allergy concerns.
  • Use slow periods to restock supplies, ice, trays, and delivery bags.
  • Implement effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Utilize knowledge of the menu to make recommendations, enhancing customer dining experience.
  • Keep up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Inspect dishes and utensils for cleanliness.

Education

High School Diploma -

Maiden High School
Maiden
05-2024

No Degree - Health Sciences

Catawba Valley Community College
Hickory, NC
05-2027

Skills

  • Guest engagement
  • Cash handling
  • Memory retention
  • Customer service
  • Menu memorization
  • Food running
  • Order accuracy
  • Table bussing
  • Task prioritization

Timeline

Server

Don's Grill
10.2021 - Current

High School Diploma -

Maiden High School

No Degree - Health Sciences

Catawba Valley Community College
Elaine Farlee