Dylan Galvan-Moreno
Charlotte
Summary
Demonstrated ability to deliver high-quality customer service in fast-paced environments, effectively addressing customer concerns to maintain satisfaction. Maintained adherence to food safety and cleanliness protocols while executing store opening and closing procedures. Proficient in cash register operations, ensuring accurate processing of customer transactions. Collaborated with team members and supervisors to support efficient daily operations and uphold service quality standards.
Overview
1
1
year of professional experience
Work History
Starbucks Licensed Store Barista
Harris Teeter
Charlotte
12.2024 - Current
- Delivered high-quality customer service in a fast paced, high volume environment.
- Maintained a positive and professional attitude, effectively resolving customer concerns to ensure customer satisfaction.
- Followed all company protocols for food safety, cleanliness, and store opening/closing procedures.
- Handled cash register operations with 100% accuracy, processing hundreds of customers orders per shift.
- Good communication with team members and shift supervisors to ensure smooth daily operations and consistent service quality.
Education
Abundant Life Christian Academy
Indian Trail, NCSkills
- Efficient order handling and time sensitive beverage preparation
- Active listening and empathy in customer interactions
- Handling customer complaints and resolving conflict
- Fast learner and adaptable in dynamic work environments
- Positive attitude and strong work ethic
- Reliability and punctuality
- Detail oriented and focused on quality and company standards
Languages
Spanish
Professional
Timeline
Starbucks Licensed Store Barista
Harris Teeter
12.2024 - Current
Abundant Life Christian Academy