Summary
Overview
Work History
Education
Skills
Timeline
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Eva Deel

Charlotte

Summary

Experienced customer service professional who has worked in a fast-paced restaurant leadership position for 2 years. Has additional past experience in the health-focused beverage and food industry. Strong problem-solving skills and has high energy and passion. Currently finishing associate's degree with a concentration in business.

Overview

3
3
years of professional experience

Work History

Hostess

Catalina Kitchen & Bar
08.2023 - Current
  • Direct a host team of 2-5 per night
  • Manage reservations, walk-ins, waitlist additions, phone calls for up to ~450 covers
  • Train all incoming staff on restaurant basics
  • Take and process to-go orders
  • Bus tables, sweep, maintain dining room
  • Bathroom maintenance and restocks

Cashier

Bossy Beulah's
06.2023 - 08.2023
  • Took orders from customers and memorize menu
  • Operated a Toast POS system in high-pressure environment
  • Cleaned and maintained the dining area and bathrooms
  • Restocked cashier and drink station

Shift Leader

Clean Juice
03.2022 - 10.2022
  • Worked up to 51 hours a week during the summer
  • Supervised, helped, and trained new Juiceristas
  • Served up to hundreds of customers a day during day-long shifts
  • Opened and closed restaurant
  • Handled customer conflicts
  • Prepared food in back of house
  • Created and served organic handmade drinks and food

Math Tutor

Freelance
01.2022 - 09.2022
  • Tutored 3-6 students a week ages 7-13
  • Assisted with homework and current curriculum
  • Created lesson plans and games to maximize engagement

Education

Associate of Arts - Business Concentration

Central Piedmont Community College
Charlotte, NC
07-2025

High School Diploma -

Myers Park High School
Charlotte, NC
06-2025

Skills

  • Leadership and training
  • Customer service
  • Phone etiquette
  • Communication and conflict resolution
  • Timeliness and organization

Timeline

Hostess

Catalina Kitchen & Bar
08.2023 - Current

Cashier

Bossy Beulah's
06.2023 - 08.2023

Shift Leader

Clean Juice
03.2022 - 10.2022

Math Tutor

Freelance
01.2022 - 09.2022

Associate of Arts - Business Concentration

Central Piedmont Community College

High School Diploma -

Myers Park High School

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Eva Deel