Dynamic and results-driven sales professional with over 15 years of experience in customer service and automotive sales, including sales leadership. Seeking a position where I can apply my strong communication, problem-solving, and relationship-building skills to help drive business growth and deliver exceptional customer experiences.
• Supervised a team of sales professionals, ensuring monthly sales targets and KPIs were consistently met
• Trained and mentored new hires, resulting in faster ramp-up times and improved team performance
• Handled customer escalations, financing options, and final deal structuring with a focus on customer satisfaction
• Collaborated with upper management to implement sales strategies and promotions that boosted revenue
• Delivered exceptional customer service throughout the car-buying process, from lead follow-up to closing deals
• Consistently ranked among top performers for monthly units sold and customer satisfaction ratings
• Built long-term client relationships and generated referrals through trust, honesty, and follow-up
• Sold a wide range of new and pre-owned vehicles, consistently meeting or exceeding sales goals
• Developed strong product knowledge and built loyalty through excellent customer service
• Managed client communications, test drives, and financing coordination to streamline the buying experience