Edwin A. Cruz
Zebulon
Summary
A sales professional and United States Marine Corps Veteran with proven ability to drive client satisfaction and revenue growth. Leveraged strategic account management and relationship-building to achieve significant business outcomes. Known for collaborative leadership and adaptability in dynamic markets, bringing skills in client communication and sales strategy to the team.
Overview
13
13
years of professional experience
Work History
Flooring Account Executive
Storr Office Environments
10.2022 - 03.2026
- Cultivated strong client relationships through proactive communication and tailored solutions.
- Managed complex project timelines, ensuring seamless execution of Commercial Flooring installations.
- Conducted market research to identify trends, enhancing product offerings and competitive positioning.
- Optimized sales pipeline management, ensuring steady flow of opportunities through careful planning and follow-up activities.
- Set and achieved company defined sales goals.
- Achieved or exceeded company-defined sales quotas.
- Mentored junior sales staff, fostering professional growth and enhancing team performance metrics.
Running Specialist
Dick’s Sporting Goods
09.2020 - 07.2022
- Accumulated over two years of experience in retail sales and customer service, enhancing customer interactions.
- Conducted gait analysis to assess human motion and body mechanics, placing athletes in proper footwear, enhancing customer satisfaction and retention.
- Department Trainer - Providing sales techniques and training for new and seasoned teammates including product knowledge, gait analysis, performing closing and opening duties, and overall departmental services
- Included add-on sales (socks, insoles, etc) in personalized sales pitches to achieve sales goals and exceed departmental metrics.
MOS 7041 Aviation Operations Specialist
The United States Armed Forces
08.2016 - 08.2020
- Supported air tasking order (ATO) production within a Tactical Air Command (TACC), coordinating airfield services to include Air Traffic Control (ATC), Meteorology and Oceanography (METOC), Aircraft Rescue and Firefighting (ARFF) transient Aircraft, Flight Planning, Fuel Services, Airfield Maintenance in accordance with Federal Aviation Administration (FAA) guidelines and restricted airspace management for tenant and non-tenant activities.
- Maintained orders of flight time in both master and individual flight files in accordance with current Marine Corps standard systems and software applications
- Kept detailed files of extended flight activities to support operational readiness.
- Stored and disseminated flight information publications (FLIP)
- Posted radio and landing facility charts, flight information manuals, maps, and prepared aviation operations safety reports.
- Drafted correspondence while assisting in the preparation of orders
Machine Technician
Chuck E. Cheese's
06.2013 - 02.2016
- Ensured functionality and cleanliness of machines and components to support optimal operation
- Troubleshooted CPU and GPU defects for all arcade machines.
- Resolved technical issues in arcade machines, enhancing customer satisfaction
Education
7041 Aviation Operations Specialist -
Naval Air Station Meridian Aviation School
Meridian, MS01.2017
High School - Mathematics, Science, and Health
C.E Jordan High School
Durham, NC06.2016
Skills
- Account management
- Pipeline management
- Relationship management
- New business opportunities
- CRM software expertise
- Client relationship building
- Customer service
- Written and verbal communication
- Adaptability and flexibility
LANGUAGES
Spanish (Native and Professional Proficiency)
AWARDS
National Defense Service Ribbon, Marine Corps Good Conduct Medal, Navy Sea Service Deployment, Global War on Terrorism, Combate Lifesaver Certified
Timeline
Flooring Account Executive
Storr Office Environments
10.2022 - 03.2026
Running Specialist
Dick’s Sporting Goods
09.2020 - 07.2022
MOS 7041 Aviation Operations Specialist
The United States Armed Forces
08.2016 - 08.2020
Machine Technician
Chuck E. Cheese's
06.2013 - 02.2016
High School - Mathematics, Science, and Health
C.E Jordan High School
7041 Aviation Operations Specialist -
Naval Air Station Meridian Aviation School