Edward Morris
Charlotte
Summary
Results-driven Sales Representative with a strong track record in relationship building and strategic sales planning. Proven ability to analyze data and enhance client satisfaction, driving revenue growth in competitive markets.
Overview
31
31
years of professional experience
Work History
Sales Representative / Territory Manager
Johnson Brothers Liquor Company
Charlotte, NC
01.2014 - Current
- Cultivated strong relationships with retailers to enhance product placement and visibility.
- Provided product knowledge training to sales team, improving overall performance and client engagement.
- Streamlined order processing system, reducing turnaround time for customer requests.
- Developed strategic promotional campaigns that increased brand awareness in competitive markets.
- Analyzed sales data to identify trends, informing inventory management and purchasing decisions.
- Mentored junior sales representatives, fostering a culture of continuous improvement and collaboration.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Account Developer
Coca Cola Consolidated
Charleston, NC
06.2005 - 01.2014
- Developed and maintained strong relationships with key accounts to drive sales growth.
- Collaborated with cross-functional teams to execute marketing strategies and promotions effectively.
- Conducted market analysis to identify trends and opportunities for account expansion.
- Managed customer inquiries and resolved issues promptly to enhance satisfaction levels.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Attended monthly sales meetings and quarterly sales trainings.
- Maintained current knowledge of evolving changes in marketplace.
- Achieved or exceeded company-defined sales quotas.
Department Manager
Harris Teeter
Charlotte, NC
04.1995 - 06.2005
- Supervised daily operations to ensure optimal store performance and customer satisfaction.
- Mentored department staff, fostering skills development and enhancing team productivity.
- Implemented inventory management strategies, reducing waste and improving stock accuracy.
- Coordinated training programs for new hires, streamlining onboarding processes and promoting efficiency.
- Ensured compliance with health and safety regulations, maintaining a safe shopping environment for customers and employees.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Education
Associate of Science - Psychology
CPCC
Charlotte, NC06.2028
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Sales presentations
- Sales strategy development
- Complex Problem-solving
- Sales development
- Upselling and cross selling
- Territory growth
Accomplishments
I was a seven time Sales Representative of the month
I managed the top two accounts in the state regarding revenue
My territory was the top survey route in the state
Timeline
Sales Representative / Territory Manager
Johnson Brothers Liquor Company
01.2014 - Current
Account Developer
Coca Cola Consolidated
06.2005 - 01.2014
Department Manager
Harris Teeter
04.1995 - 06.2005
Associate of Science - Psychology
CPCC
7x Sales Representative of the month
This achievement was based on revenue growth and the number of Focus Brand goals achieved