Eduardo Gomez
Fayetteville
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administrative position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
SINCO SAS
04.2022 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
VALUR PROPOSTION STUDENT TRAINEE
CEMEX COLOMBIA
06.2021 - 12.2021
- Gained experience and perspective by working in corporate logistics departments.
- Developed interpersonal communication/logistical abilities by liaising with diverse teams across different departments within the organization.
- Improved public speaking skills through regular presentations, boosting confidence in professional settings.
- Completed collection and analysis tasks efficiently to meet project deadlines, contributing to overall team success.
Education
BBA - Business Administration
Universidad De Cartagena
Cartagena De Indias, Colombia 05.2023
Skills
- Bilingual ( English/Spanish )
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Team Player
- SAP/Sharepoint Proficiency
- MS Office proficient
- Document Translation
- Records Review
- Cross-cultural awareness
- Document and Records Management
Certification
English as a Foreign Language 2025 from Centro Colombo Americano
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Customer Service Representative
SINCO SAS
04.2022 - 12.2022
VALUR PROPOSTION STUDENT TRAINEE
CEMEX COLOMBIA
06.2021 - 12.2021
BBA - Business Administration
Universidad De Cartagena
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