Ed'Driana Butler
Greensboro
Summary
Dynamic and dedicated professional with extensive experience in customer service and inventory management at Walmart. Proven ability to enhance team collaboration and drive sales through product knowledge. Committed to delivering exceptional service and resolving customer issues effectively, ensuring a positive shopping experience. Eager to contribute skills and enthusiasm to a new opportunity.
Overview
6
6
years of professional experience
Work History
Package Handler
FedEx
Greensboro
08.2024 - Current
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Collaborated with team members to improve workflow and increase productivity.
- Conducted package inspections for damage and reported discrepancies to supervisor.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
Cashier
Walmart
Greensboro
03.2024 - 02.2025
- Resolved customer complaints professionally in accordance with company policy.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed returns and exchanges of merchandise in accordance with store policies.
Apparel Associate
Walmart
Greensboro
03.2024 - 02.2025
- Ticketed, arranged and displayed merchandise to promote sales.
- Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines.
- Organized store by returning merchandise to proper areas and restocked displays.
- Greeted customers to determine wants or needs.
- Updated pricing to reflect permanent changes and temporary sales drops.
- Handled returns and exchanges according to company policies.
- Recommended, selected and located merchandise based on customer desires.
Barista/Storage Stocker
Sodexo-Starbucks
Greensboro
08.2023 - 05.2024
- Responsible for making quality beverages
- Delivering customer service
- Working cash register
- Stocking front of store and storage room
Furniture Sales Associate
Farmers Furniture
06.2022 - 08.2023
- Assist customers with completing credit/loan applications
- Inform current and future customers about store promotions by phone or face-to-face
- Assist customers with payments
- Answers questions and identify products that fit customer needs
Admissions - Work Study Student
Orangeburg County Technical College
05.2020 - 07.2022
- Admissions Counselor Assistant
- Assists prospective students with completing enrollment applications
- Front desk, answering phones and providing information
- Updates multiple screens
- Prepare and mail packets/information to new and current students
Front End/Cashier
Carolina Avenue Deli
Orangeburg
02.2019 - 12.2021
- Greeted customers entering the store to ascertain each customer needs
- Described available products and specials in detail to prospective customers
- Answered phones to take orders from potential customers
- Worked independently to monitor cash drawers and provide cash services to customers
Education
High School Diploma -
North Carolina Agricultural & Technical College
Greensboro, NC05-2027
Denmark Technical College
Denmark, SC01.2023
Orangeburg Technical College
Orangeburg, SC01.2022
High School -
High School For Health Professional
Orangeburg, SC01.2020
Skills
- Customer service
- Order fulfillment
- Inventory management
- Team collaboration
- Product knowledge
- Sales assistance
Timeline
Package Handler
FedEx
08.2024 - Current
Cashier
Walmart
03.2024 - 02.2025
Apparel Associate
Walmart
03.2024 - 02.2025
Barista/Storage Stocker
Sodexo-Starbucks
08.2023 - 05.2024
Furniture Sales Associate
Farmers Furniture
06.2022 - 08.2023
Admissions - Work Study Student
Orangeburg County Technical College
05.2020 - 07.2022
Front End/Cashier
Carolina Avenue Deli
02.2019 - 12.2021
High School Diploma -
North Carolina Agricultural & Technical College
Denmark Technical College
Orangeburg Technical College
High School -
High School For Health Professional
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