Eddie Chairez
Leland
Summary
Trustworthy and dedicated Instructor in the Marine Corps with 4 years of serving. Quick to Adapt and Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
6
6
years of professional experience
Work History
Front End Assistant /Tire Technician
Costco
07.2023 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Maintained a well-stocked and organized cashier area for optimal productivity.
- Handled high-pressure situations with ease, effectively managing long lines during peak hours.
- Resolved customer complaints professionally, ensuring their continued patronage and overall satisfaction.
- Exceeded company expectations through exceptional attendance record and punctuality on a daily basis.
Service Technician
Window Ninjas
06.2023 - 08.2023
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Insurance Agent
Globe Life
01.2023 - 04.2023
- Maintained high standards of customer service by building relationships with clients.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales [Number]%.
- Enhanced insurance agency reputation by accommodating new and different requests and by exploring opportunities to add value.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
Instructor
United States Marine Corps
11.2021 - 10.2022
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Observed other instructors and lecturers, gathering valuable techniques to be implemented into future lectures and courses.
Motor Transport Operator
United States Marine Corps
10.2018 - 11.2021
- Reported defects, damage and accidents to proper personnel.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Operated with safety and skill to avoid accidents and delays.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
Education
No Degree - Computer Science
Cape Fear Community College
Wilmington, NC05.2026
High School Diploma -
Washington Park High School
Racine, WI06.2015
Skills
- Detailed Instruction
- Learning Skills Development
- Records Management
- Team Leadership
- Oral Presentations
- Transportation and Logistics Coordination
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front End Assistant /Tire Technician
Costco
07.2023 - Current
Service Technician
Window Ninjas
06.2023 - 08.2023
Insurance Agent
Globe Life
01.2023 - 04.2023
Instructor
United States Marine Corps
11.2021 - 10.2022
Motor Transport Operator
United States Marine Corps
10.2018 - 11.2021
No Degree - Computer Science
Cape Fear Community College
High School Diploma -
Washington Park High School
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