EBONI PATTERSON
Results-driven sales professional with 5+ years of consultative and commission-based sales experience across telecommunications, flooring, and home improvement industries. Recognized as a Platinum Club and Gold Club performer for outstanding sales achievement and consistent quota attainment. Proven ability to build rapport, uncover customer needs, present tailored solutions, overcome objections, and close sales in competitive environments. Experienced in phone sales, in-home consultations, prospecting, lead generation, and relationship-based selling. Consistently exceeds sales goals, averaging 35–40 lines per month against a quota of 26 while achieving up to 196% quota attainment in a top-performing month. Seeking to leverage a proven track record of sales performance, customer engagement, and relationship building in a remote high-ticket closing environment.
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Work History
SENIOR SOLUTIONS REPRESENTATIVE
2 Years 10 Months- Conduct consultative sales presentations for residential customers regarding wireless, internet, and entertainment solutions.
- Generate business through warm leads, referrals, self-generated prospecting, neighborhood canvassing, and customer referrals.
- Build trust-based relationships with customers by identifying needs and presenting customized solutions.
- Consistently exceed monthly sales goals, averaging 35–40 lines per month against a quota of 26 lines (135%–154% attainment).
- Achieved 196% quota attainment by closing 49 lines against a goal of 25 in a top-performing month.
- Utilize phone sales, face-to-face consultations, and follow-up strategies to maximize customer acquisition and retention.
- Effectively handle objections and close sales across multiple product categories.
- Maintain a customer-first approach that drives both revenue growth and long-term customer satisfaction.
FLOORING SALES CONSULTANT
2 Years- Consulted homeowners on flooring solutions, project planning, product selection, and installation services.
- Managed customer relationships from initial inquiry through final sale and project completion.
- Generated and followed up on opportunities through phone calls, showroom consultations, referrals, and inbound leads.
- Prepared proposals, negotiated pricing, and guided customers through purchasing decisions.
- Closed a flooring project valued at over $30,000.
- Consistently performed in a commission-based sales environment while delivering exceptional customer experiences.
TILE SALES CONSULTANT
1 Year- Assisted residential and commercial customers with tile selection and renovation projects.
- Conducted needs assessments to recommend products aligned with customer goals and budgets.
- Built strong customer relationships resulting in repeat business and referrals.
- Maintained extensive product knowledge to support consultative selling efforts.
- Contributed to sales growth through solution-based selling and exceptional customer service.