Earnest Thomas
Winston Salem
Summary
Accomplished Regional Property Manager overseeing a 12-property portfolio, elevating occupancy rates from 75% to 98% and decreasing maintenance backlog from over 300 to fewer than 5 work orders. Demonstrates strong financial stewardship through effective budgeting and revenue growth strategies, enhancing overall operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Transformation Specialist
Kev Prop
Winston Salem
01.2026 - Current
- Facilitated cross-departmental communication to align projects and enhance overall efficiency.
- Coordinated interdepartmental efforts to streamline workflows and foster collaboration.
- Assisted in strategy development to elevate customer satisfaction levels.
- Analyzed customer needs and recommended appropriate products or services.
- Assessed customer needs to provide timely assistance.
- Generated reports to track performance metrics of team members.
- Researched competitors to provide insights for strategic planning initiatives.
- Developed marketing materials for promotional campaigns that enhanced brand visibility.
- Maintained positive working relationship with fellow staff and management.
Regional Property Manager
Landura Management Associates
Winston-Salem
11.2024 - 07.2025
- Managed full P&L responsibility across multi-site portfolio, achieving revenue growth and effective expense control
- Oversaw financial performance, managing budgets and expenses while implementing strategies for revenue growth
- Improved NOI through occupancy growth, cost reduction, and operational efficiencies
- Directed operations across a 12-property portfolio (400+ units), driving occupancy from 75% to 98% within 12 months
- Implemented leasing and marketing strategies that increased traffic, conversions, and resident retention
- Set performance goals and held on-site teams accountable for achieving occupancy, leasing, and financial targets
- Led, coached, and developed on-site teams, improving performance, accountability, and retention
- Reduced maintenance backlog from 300+ work orders to fewer than 5 through implementation of structured maintenance systems
Property Manager
Various Roles
Winston-Salem
03.2008 - 07.2025
- Managed daily operations of residential communities, enhancing resident satisfaction and upholding community standards
- Oversaw lease agreements, ensuring terms met legal and company standards.
- Ensured compliance with housing regulations and safety standards
- Oversaw budgeting, expense tracking, and financial reporting, supporting fiscal responsibility and operational transparency
- Developed budgets for property operations, tracking expenses and forecasts.
- Supervised maintenance teams and coordinated repairs
- Scheduled property maintenance with vendors to ensure timely repairs.
- Developed and maintained vendor relationships, improving service delivery and operational effectiveness
Education
Real Estate
Carolina School of Real Estate
Winston-Salem, NC06-2020
High School Diploma -
Oxon Hill High School
Oxon Hill, MD06-1990
Skills
- Change management
- Project management skills
- Business process improvement
- Strategic planning
- Stakeholder engagement
- Operational improvement
- Analytical thinking
- Digital collaboration
- Innovative solutions
- Team leadership
- Relationship building abilities
- Communication skills
Certification
North Carolina Real Estate Broker
Affiliations
- Volunteer local Homeless shelter
Accomplishments
- Come back property of the year 2024
Timeline
Transformation Specialist
Kev Prop
01.2026 - Current
Regional Property Manager
Landura Management Associates
11.2024 - 07.2025
Property Manager
Various Roles
03.2008 - 07.2025
Real Estate
Carolina School of Real Estate
High School Diploma -
Oxon Hill High School