E. Scott Metzel
Wake Forest
Summary
Professional Health Care Leader with 34 years of Emergency Medicine, Critical Care, Critical Care Air Transport, Cath Lab, Oncology and, Leadership experience. Retired Major from the United States Air Force as a Nurse Corp Officer with 28 years of Military leadership training. A global visionary/problem solver focused on evidence based practices, and patient experience. Polished leader enhancing teams qualities and expertise to provide top notch quality care.
Interim leadership role involved directing emergency service operations to enhance patient care quality while ensuring compliance with regulatory standards. Strategic initiatives were implemented to optimize resource allocation, leading to improved response times and operational efficiency. Experience includes leading interdisciplinary teams in developing and executing emergency preparedness plans, which enhanced organizational resilience and safety.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Interim Manager emergency Services
HCA Florida Capital Health
Tallahassee
01.2026 - Current
- Directed emergency service operations to enhance patient care quality, ensuring compliance with regulatory standards and protocols.
- Implemented strategic initiatives that optimized resource allocation, resulting in improved response times and operational efficiency.
- Led interdisciplinary teams to develop and execute emergency preparedness plans, enhancing organizational resilience and safety.
Interim Administrative House Manager
Northwell Health/Nuvance Health
Danbury
07.2025 - Current
- Coaches/Mentors Nurse Managers and Assistant Nurse Managers in Emergency Services and Inpatient units in their roles as leaders to improve efficiency/safe quality care
- Collaborates with hospital leaders ensuring standardization of Evidence Based Practices
- Collaborates with Charge Registered Nurse on staffing and care delivery within their perspective units
- Collaborates with Manager and Chief Nurse with realignment of nursing FTEs to improve patient flow and care delivery
- AMN Healthcare Leadership
Interim Nurse Manager
Medical City Dallas Health
Dallas
07.2025 - 12.2025
- Led nursing staff to enhance patient care delivery, fostering a culture of safety and compliance across the unit.
- Implemented workflow improvements that streamlined patient admission processes, reducing wait times and increasing satisfaction.
- Developed and executed staff training programs, elevating team performance and ensuring adherence to best practices in patient care.
Interim Director of Emergency Services/Interim Manager Float Pool
Dignity Health Mercy Medical Center
Merced
09.2024 - 06.2025
- Coaches/Mentors Nurse Managers and four Assistant Nurse Managers in their roles as leaders in the Emergency Department
- Collaborates with hospital leaders ensuring standardization of Evidence Based Practices
- Screens and Interviews applicants for RNs, LPNs, and EDT
- Collaborates with Manager and Chief Nurse with realignment of nursing FTEs to improve patient flow and care delivery
- Improved patient flow and safety with formalizing and initiating Nurse first to ensure safe delivery of care
- AMN Healthcare Leadership
Emergency Department Interim Manager
Virginia Mason Franciscan Health System
Silverdale
10.2023 - 08.2024
- Coaches/Mentors two Nurse Managers to the new role of leadership in the Emergency Department
- Collaborates with hospital leaders ensuring standardization of Evidence Based Practices
- Screens and Interviews applicants for RNs, LPNs, and EDT
- Collaborates with Director with realignment of nursing FTEs to improve patient flow and care delivery
- BE Smith/AMN Healthcare Leadership
Clinical Operations Director
Duke Cancer Institute of Wake County
Wake County
04.2019 - 12.2023
- Leads/Collaborates daily operations for the Duke Raleigh Cancer Center, 5th Floor Oncology Unit
- Indirect Supervision for 180 FTE’s of Registered Nurses and Certified Medical Assistants
- Collaborates with Wake County Outreach for Oncology services
- Duke Raleigh Hospital
Emergency Department Consultant
University of Wisconsin Health System
12.2023 - 08.2023
- Coached/Mentored Emergency Department two Supervisors and two Nurse Managers to the leadership role
- Improved throughput by 10% with assisting with implementing Pivot RN process in ED to lobby to ensure higher acuity patients moved to main department
- Collaborated with Emergency Medical Technician Supervisor the implementation of Paramedic Program to improve patient care flow in Care Start area to bridge Registered Nurse Vacancy rate
- BE Smith/AMN Healthcare Leadership
Operations Manager/Clinical Evaluation Unit
Duke Raleigh Hospital
Raleigh
07.2015 - 04.2019
- 176 Bed Hospital, Direct Supervisor of 85 FTE’s to include Registered Nurses, Certified Nursing Assistants, Unit Secretaries
- Created/Managed Budget for 47K visits/28 bed Emergency Department
- Collaborates with Emergency Director and ACNO on day to day basis
- Ensures Quality Metrics for Stroke, STEMI and LOS are met
- Emergency Department/Clinical Evaluation Unit
Manager/Director Emergency Services
UNC Johnston Health
Smithfield
06.2014 - 06.2015
- 100 Bed Hospital, Direct Supervisor of 100 FTE’s to include Registered Nurses, Certified Nursing Assistants, Unit Secretaries and Scribes
- Manages Financial Budget for 60K visits/26 bed Emergency Department
- Collaborates with Emergency Director and CNO on day to day operations
- Ensures Quality metrics for STEMI, Door to Discharge are met
Director of Emergency Services
Providence Medical Center
Anchorage
08.2011 - 05.2014
- 360 Bed Hospital, Direct Supervisor of 115 FTE’s to include Registered Nurses, Medical Technicians, Patient Care Technicians, Clinical Support Technicians and Scribes
- Manages Financial budget for 72K visits/53 bed Emergency Department
- Collaborates with Emergency Medical Director on day to day operations
- Ensures Quality metrics for STROKE, STEMI and SEPSIS are met
Director of Cardiac Cath Lab
Alaska Regional Hospital
Anchorage
11.2009 - 08.2011
- 100 Bed Hospital, Direct Supervisor of 30 FTE’s to include Registered Nurses, Cath Lab Technologists and Echocardiogram Technicians
- Manages budget for 4K procedures/3 bed Cath Lab, Observation Unit
- Collaborates with Cardiologists, Interventional Cardiologist, Radiologist and Neurosurgeons on day to day operations treatment plans
- Ensures Quality metrics for Stroke and STEMI are met
Nurse Manager Emergency Services
USAF, Elmendorf AFB
Anchorage
01.2006 - 11.2009
- 100 Bed Joint Venture Hospital,10 Bed ED Direct Supervisor of 60 FTE’s including Registered Nurses and Medical technicians
- Manages budget and productivity for 38K visits/9 bed ED
Nurse Manager Emergency Services
Landstuhl Army Medical Center
Landstuhl
12.2002 - 12.2005
- 250 Bed European Joint Theatre Hospital, 10 Bed ED, Direct Supervisor of 60 FTE’s including Registered Nurses and Medical technicians
- Manages budget and productivity for 38K visits/10 bed ED. Supporting Operation Enduring /Iraqi Freedom
- Organized and Implemented Simulation training for staff preparing for deployment
- House Supervisor after hours and weekends for 100 bed hospital
Assistant Nurse Manager Emergency Services/Intensive Care Unit
USAF, Wright Patterson AFB
Dayton
11.1999 - 11.2002
- 250 Bed USAF Hospital, 12 Bed ED, Direct Supervisor of 60 FTE’s including Registered Nurses and Medical technicians
- Manages budget and productivity for 38K visits/12 bed ED
- Organized and Implemented Simulation training for staff preparing for deployment
- House Supervisor after hours and weekends for 100 bed hospital
Flight Commander Officers Accessions
USAF, McGuire AFB
11.1996 - 11.1999
- Officer in Charge of Health Profession and Officer Accessions, Direct Supervisor of 30 FTE’s including Health Profession Recruiters
- Managed recruitment for the New Jersey, New York City and Long Island region
- Organized and recruitment training for recruiters, planned hospital visits, presented Air Force opportunities to all health professionals
- Organized meet and greets for role models in Colleges and Universities
Charge Nurse Emergency Department/Medical Surgical Unit
USAF, Eglin AFB
11.1993 - 11.1996
- Charge Nurse for 24 bed Medical/Surgical and 12 Bed Emergency Department
- Quality Improvement Officer for Unit and Department ensuring quality metrics for restraints and moderate sedation were accurate and met regulatory compliance
- Officer in Charge of Orientation for all new RN’s assigned to department
Charge RN Medical Surgical Unit
USAF, Seymour Johnson AFB
06.1992 - 11.1993
- Charge Nurse on 24 bed Medical/Surgical Unit
- Supervised/Led 2 RN’s and 3 Medical Tech’s on unit
- Quality Improvement Officer ensuring regulatory compliance metrics met for unit
Staff Nurse Intensive Care Unit
Mercer Medical Center
01.1990 - 06.1992
- Provided care to Cardiac, Medical, Surgical Intensive Care patients in a 16 Bed Unit
- Quality Metrics coordinator for regulatory compliance in Intensive Care
Staff Nurse Internship Neuro/Trauma
University of Pennsylvania
06.1989 - 01.1990
Staff Nurse Intern
Naval Hospital Philadelphia
06.1989 - 01.1990
- Assigned as staff RN in six month Internship for the Neuro/Trauma Intensive Care
- Commissioned as Ensign US Navy Nurse Corp
- Cared for Level I Neuro Trauma Patients in the 16 Bed Intensive Care Unit
- University of Pennsylvania Medical Center
Education
Doctorate of Nursing Practice -
Aspen University
Master of Art - Emergency Disaster Management
American Military University
Bachelor of Science Nursing -
The College of New Jersey
Skills
- Emergency response
- Patient care quality
- Compliance standards
- Resource allocation
Certification
- Nurse Executive Board Certified
- American Nurses Association
- BLS
- PALS
- ACLS
Professional Accomplishments
- Air Command Staff College
- Squadron Officer School Residence
- Providence Anchorage Medical Center Leadership Academy
- Leadership Triangle Goodmon Fellow
- Duke Raleigh Leadership Academy
Timeline
Interim Manager emergency Services
HCA Florida Capital Health
01.2026 - Current
Interim Nurse Manager
Medical City Dallas Health
07.2025 - 12.2025
Interim Administrative House Manager
Northwell Health/Nuvance Health
07.2025 - Current
Interim Director of Emergency Services/Interim Manager Float Pool
Dignity Health Mercy Medical Center
09.2024 - 06.2025
Emergency Department Consultant
University of Wisconsin Health System
12.2023 - 08.2023
Emergency Department Interim Manager
Virginia Mason Franciscan Health System
10.2023 - 08.2024
Clinical Operations Director
Duke Cancer Institute of Wake County
04.2019 - 12.2023
Operations Manager/Clinical Evaluation Unit
Duke Raleigh Hospital
07.2015 - 04.2019
Manager/Director Emergency Services
UNC Johnston Health
06.2014 - 06.2015
Director of Emergency Services
Providence Medical Center
08.2011 - 05.2014
Director of Cardiac Cath Lab
Alaska Regional Hospital
11.2009 - 08.2011
Nurse Manager Emergency Services
USAF, Elmendorf AFB
01.2006 - 11.2009
Nurse Manager Emergency Services
Landstuhl Army Medical Center
12.2002 - 12.2005
Assistant Nurse Manager Emergency Services/Intensive Care Unit
USAF, Wright Patterson AFB
11.1999 - 11.2002
Flight Commander Officers Accessions
USAF, McGuire AFB
11.1996 - 11.1999
Charge Nurse Emergency Department/Medical Surgical Unit
USAF, Eglin AFB
11.1993 - 11.1996
Charge RN Medical Surgical Unit
USAF, Seymour Johnson AFB
06.1992 - 11.1993
Staff Nurse Intensive Care Unit
Mercer Medical Center
01.1990 - 06.1992
Staff Nurse Internship Neuro/Trauma
University of Pennsylvania
06.1989 - 01.1990
Staff Nurse Intern
Naval Hospital Philadelphia
06.1989 - 01.1990
Doctorate of Nursing Practice -
Aspen University
Master of Art - Emergency Disaster Management
American Military University
Bachelor of Science Nursing -
The College of New Jersey