Summary
Overview
Work History
Education
Skills
Websites
Languages
Affiliations
Certification
References
Timeline
Generic

Dylan Guzman-Hernandez

Raleigh

Summary

Skilled in problem-solving and team collaboration, I excelled at Planet Fitness by enhancing guest service and maintaining facility standards. My expertise in sales strategies and strong organization propelled success in roles at Whole Food Market and Target, where I improved customer satisfaction and trained employees, demonstrating significant achievements beyond daily tasks.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Staff Member

Planet Fitness
Raleigh
11.2024 - Current

I was tasked with addressing club members' concerns, enhancing our guest service, and maintaining the quality of the facility up to standard.

E-Commerce Personal Shopper

Whole Food Market
Raleigh
10.2024 - Current
  • Created personalized shopping experiences for customers based on their individual tastes and budgets.
  • Ensured consistent professionalism and friendliness with grocery store personnel.

Fulfillment Expert

Target
Raleigh
08.2022 - 09.2024
  • Provided excellent customer service by responding to inquiries promptly and professionally.
  • Trained new employees regarding warehouse procedures and standards.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Ensured compliance with company policies and safety regulations at all times.

Education

Associate of Business Administration - Business Administration And Management

Wake Technical Community College
Raleigh, NC
01-2026

High School Diploma -

Millbrook High School
06-2023

Skills

  • Problem solving
  • Team collaboration
  • Listening skills
  • Foreign languages
  • Strong organization
  • Hospitality best practices
  • Sales strategies
  • Time management
  • Employee training

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • FItness orientiented
  • Traveling
  • Learning Different Cultures
  • Cooking

Certification

  • OSHA 10

References

References available upon request.

Timeline

Front Desk Staff Member

Planet Fitness
11.2024 - Current

E-Commerce Personal Shopper

Whole Food Market
10.2024 - Current

Fulfillment Expert

Target
08.2022 - 09.2024

Associate of Business Administration - Business Administration And Management

Wake Technical Community College

High School Diploma -

Millbrook High School
Dylan Guzman-Hernandez