Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dylan Aaron

Aydlett

Summary

Dedicated professional with a strong background in customer service and team leadership. Committed to enhancing guest experiences through effective communication and operational management.

Overview

8
8
years of professional experience

Work History

Server

Goombays
Kill Devil Hills
02.2025 - Current
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Took and processed orders accurately using POS system.
  • Maintained cleanliness and organization of dining area and service stations.
  • Upsold menu items to enhance guest experience and satisfaction.
  • Trained new servers on menu details and service protocols.

FOH Manager

The Village Table and Tavern
Duck
02.2018 - 02.2025
  • Managed daily operations and staff scheduling for front-of-house teams.
  • Trained and mentored new employees on service standards and procedures.
  • Ensured compliance with health and safety regulations during service hours.
  • Coordinated with kitchen staff to optimize food delivery and presentation.
  • Oversaw inventory management, including ordering and stock rotation processes.
  • Resolved customer complaints efficiently, maintaining a positive dining experience.
  • Conducted regular staff meetings to improve communication and team performance.
  • Managed all aspects of cash handling processes including deposits, withdrawals, change orders and reconciliations.

Manager on Duty

Jack Browns KDH
Kill Devil Hills
05.2018 - 05.2021
  • Supervised daily operations to ensure optimal service quality and efficiency.
  • Trained staff on customer service standards and operational procedures.
  • Oversaw cash handling processes and ensured accurate transactions.
  • Coordinated staff schedules to meet operational demands effectively.
  • Resolved customer complaints promptly to maintain satisfaction levels.
  • Implemented safety protocols to promote a secure working environment.

Education

Associate of Arts -

College of The Albemarle
Elizabeth City, NC

Skills

  • POS system operation
  • Customer service
  • Order accuracy
  • Inventory management
  • Training and mentoring
  • Team coordination

Accomplishments

"Best of the Beach" Bartender, 1st place 2020

Timeline

Server

Goombays
02.2025 - Current

Manager on Duty

Jack Browns KDH
05.2018 - 05.2021

FOH Manager

The Village Table and Tavern
02.2018 - 02.2025

Associate of Arts -

College of The Albemarle
Dylan Aaron