D'YANNA MEDINA

• Demonstrated strong multitasking skills by managing multiple tables

SImultaneously wichout compromising service guanty

• Served food and beverages promptly with focused attention to customer

needs.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Maintained a high average of daily speed, refill, and service scores

• Provided compassionate support and assistance to individuals seeking help, ensuring a safe and welcoming environment
• Managed front desk operations, including answering calls, greeting visitors, and handling confidential information with discretion.
• Maintained accurate records while adhering to strict confidentiality protocols.

• streamlined ottice procedures for increased etticiency, enabling prompt response to client inquiries and case management.

• Managed caseloads effectively by prioritizing tasks based on deadlines, client needs, and complexities involved in each case.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Provided compassionate guidance to clients during difficult times, building
  trust while navigating complex legal matters together.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

• Provided attentive service during high-volume periods
• Bussed and reset tables to keep dining room and work areas clean.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Developed strong relationships with regular customers through genuine hospitality efforts leading to repeat business.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

• Developed an extensive knowledge of beauty products, including ingredients, benefits, and usage instructions
• Show communication skills to build relationships with clients
• Consulted with customers to assist in finding best skincare and makeup products for skin type and look
• Organized promotional displays and events to promote product sales
• Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory

• Managed the daily operations of the fragrance counter, including opening and closing duties
• Restocked shelves with new inventory items as needed
• Initiating conversation about fragrance products they may be interested in purchasing

• Prepared checks, itemizing total meal costs and taxes.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Stayed informed about daily specials, new menu items, promotions.
• Explained menu items, describing ingredients and cooking methods upon request.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

• Created daily production schedules to meet customer demand while maintaining quality control standards
• Provided guidance and supervision to junior bakers in order to help them reach their full potential
• Ensured all bakery products were prepared in accordance with health regulations and standards
• Monitored food storage, rotation, and expiration dates to reduce waste

• Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
• Showed aptitude in multitasking multiple orders at once while maintaining accuracy
• Prepared and served coffee, espresso drinks, and teas

• Placed orders into POS systems and handled cash and credit transactions
• Completed all store opening and closing procedures
• Created custom designs on icing-covered donuts with edible colors and decorations

• Shown strong multitasking abilities while managing multiple tasks simultaneously under pressure
• Proficient in preparing a variety of healthy juices and smoothies according to recipes
• Provided nutritional advice and guidance to customers regarding health benefits of various beverages