Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Dustin Rabon

Lexington,NC

Summary

I am a professional who is experienced in resolving conflicts and handling interactions promptly and effectively. I have a demonstrated ability to leverage communication to develop solutions to difficult problems with people from diverse backgrounds. I am driven and eager to become a part of a team that focuses on collaboration and successful outcomes.

Overview

6
6
years of professional experience

Work History

Exceptional Children’s Assistant Teacher

Davidson County Schools
08.2020 - 08.2023
  • Assisted teacher with day-to-day organization and planning in the classroom
  • Assisted teacher with behavior and classroom control
  • Taught small group lessons on varied topics with students of high needs.
  • Assisted with event and lesson planning.
  • Worked with students of varied ages and learning levels to target specific strengths and weaknesses.

Custodian

Davidson County Schools
08.2019 - 08.2020
  • Responsible for daily upkeep of high-traffic areas such as classrooms, offices, and restrooms, ensuring a hygienic environment.
  • Completed routine maintenance such as replacing light bulbs, unclogging drains, and making minor repairs
  • Maintaining cleaning supplies and appropriate storage of equipment.
  • Effective communication with various coworkers and departments regarding cleaning needs and maintenance concerns.

Customer Service Representative

Vitacost (Kroger)
11.2017 - 11.2019
  • Provided accurate and excellent customer service in a high-volume call center while being recognized for quality and productivity.
  • Assisted customers via phone with placing orders, including product research and information.
  • Assisted customers via phone with customer service needs such as returns, replacements, and refunds.
  • Interpreted policies and procedures to best assist the customer in a variety of situations.
  • Helped train new employees in customer service best practices by walking them through calls assisting them with

Education

Associate Degree - Graphic Design

King’s College
Charlotte, NC

Skills

  • Teamwork
  • Goal-Driven
  • Problem-solving
  • Strong work ethic and dependable
  • Attention to detail
  • Effective communication
  • Customer service
  • Active listening
  • Data entry
  • Problem resolution

Awards

Assistant Teacher of the Year for 2022-2023 School Year, Customer Service Employee of the Month for Vitacost, Star Performer Monthly Quality Recognition for Customer Service at Vitacost

Timeline

Exceptional Children’s Assistant Teacher

Davidson County Schools
08.2020 - 08.2023

Custodian

Davidson County Schools
08.2019 - 08.2020

Customer Service Representative

Vitacost (Kroger)
11.2017 - 11.2019

Associate Degree - Graphic Design

King’s College

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Dustin Rabon