Summary
Overview
Work History
Education
Skills
Timeline
Generic

Drew Walker

Pink Hill

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

14
14
years of professional experience

Work History

Parts Specialist

Velocity Truck Center
10.2017 - Current
  • Facilitated customer inquiries, providing expert advice on parts selection and compatibility.
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Tracked parts use and charged items to customer accounts for billing.
  • Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
  • Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.

Associate Farm Manager

Over Yonder Farms
01.2012 - 08.2025
  • Oversee the growth of pigs and cows
  • Maintain facilities around the farm to proper legal standards
  • Routine maintenance on farm equipment
  • Provide detailed reports of the farm to our farm supervisor
  • Oversaw daily farm operations, ensuring efficient use of resources and adherence to safety protocols.

Feed Mill Operator

Nash Johnson & Sons
09.2015 - 10.2017
  • Operated and maintained feed mill machinery to ensure optimal production efficiency.
  • Conducted quality control inspections on raw materials and finished products for consistency.
  • Collaborated with team members to troubleshoot equipment issues and implement timely solutions.
  • Monitored inventory levels and coordinated supply orders to maintain workflow continuity.

Retail Wireless Consultant

U.S. Cellular
01.2012 - 08.2015
  • Directly responsible for assisting new and existing customers.
  • Produce sufficient sales to meet and exceed company and location production standards.
  • Handle customer situations and making equitable decisions for the customer and the company.
  • Solicit, coordinate, schedule, and participate in community events.
  • Perform other duties as assigned by sales management.
  • Participate as a 'team player', constantly supporting other team members.
  • Set an example of high personal and professional conduct for employees and others.
  • Creating the ideal customer experience with each customer interaction.

Education

High School Diploma -

East Duplin High School
Beulaville, NC
06-2012

Skills

  • Proficient in Microsoft Office
  • Self-motivated
  • Detail oriented
  • Multitasking
  • Active listening
  • Communication skills
  • Problem solving
  • Ability to work independently
  • Teamwork
  • Warehouse operations
  • Shipping and receiving
  • Returns processing

Timeline

Parts Specialist

Velocity Truck Center
10.2017 - Current

Feed Mill Operator

Nash Johnson & Sons
09.2015 - 10.2017

Associate Farm Manager

Over Yonder Farms
01.2012 - 08.2025

Retail Wireless Consultant

U.S. Cellular
01.2012 - 08.2015

High School Diploma -

East Duplin High School

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Drew Walker