Drew Nickens
Wilkesboro
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Laminate Team lead
Gardner glass
North Wilkesboro
01.2020 - Current
- Led team in daily production activities for glass manufacturing.
- Coordinated workflow to ensure projects met deadlines and aligned with production goals.
- Trained new team members on safety protocols and operational procedures.
- Monitored equipment performance and reported maintenance needs promptly.
- Facilitated interdepartmental communication to enhance operational efficiency.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Motivated staff through positive reinforcement techniques.
- Assisted manager in planning and strategizing for upcoming projects and initiatives.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Collaborated with other departments to develop effective solutions that meet customer needs.
Hotend Team lead
Vitro
Elkin
02.2017 - 12.2019
- Led team meetings to discuss project updates and distribute tasks.
- Coordinated workflow among team members to ensure smooth operations.
- Monitored daily production schedules for efficiency and accuracy.
- Ensured compliance with safety regulations during all operational activities.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Ensured compliance with company policies and procedures throughout the team.
Detail Manager
Nissan
Wilkesboro
02.2006 - 08.2014
- Managed daily operations to ensure vehicle detailing met company standards.
- Supervised team to maintain quality and efficiency in detailing processes.
- Trained staff on proper use of cleaning tools and safety protocols.
- Implemented new techniques to enhance vehicle appearance and customer satisfaction.
- Resolved customer inquiries related to vehicle care and detailing services.
- Maintained inventory of cleaning supplies and equipment for operational efficiency.
- Resolved customer complaints in a timely manner while maintaining high levels of customer service.
- Documented orders, daily activities, weekly schedules, and team performance.
Education
Wilkes Central
Wilkesboro, NCCriminal Justice
Wilkes Community College
Wilkesboro, NCSkills
Motivated Team Lead experienced in delivering high-quality products within tight schedules Developed strong teams through proactive training and effective issue management while maximizing productivity to meet demanding targets Committed to employee safety and efficient schedule and personnel management
Motivated Team Lead experienced in delivering high-quality products within tight schedules Developed strong teams through proactive training and effective issue management while maximizing productivity to meet demanding targets Committed to employee safety and efficient schedule and personnel management
Certification
- Lean 100 factory Certification
- CPR/First Aid/Aed-Initial Certification
- Fire Extinguisher Certification
- Crucial Accountability Certification
- Safety Refresher Certification
- Forklift Certification
Timeline
Laminate Team lead
Gardner glass
01.2020 - Current
Hotend Team lead
Vitro
02.2017 - 12.2019
Detail Manager
Nissan
02.2006 - 08.2014
Wilkes Central
Criminal Justice
Wilkes Community College