Drew McLamb
Four Oaks,NC
Summary
Dynamic Car Washer Supervisor at Sun Auto Wash with a proven track record in vehicle inspection and customer service. Expert in training new employees and ensuring quality control, enhancing service satisfaction. Strong communicator adept at resolving issues and collaborating with teams to maintain high operational standards.
Developed leadership and organizational skills in fast-paced car wash environment. Demonstrated ability to manage teams, ensure quality control, and maintain customer satisfaction. Looking to transition into new field, leveraging these transferrable skills for effective team and operations management.
Personable and dedicated with strong leadership qualities and passion for maintaining high standards. Understands importance of customer satisfaction and vehicle cleanliness, bringing skills in quality control and team management. Committed to ensuring efficient operations and enhancing customer experiences.
Overview
3
3
years of professional experience
Work History
Car Washer Supervisor
Sun Auto Wash
04.2023 - Current
- Operated high-pressure washing equipment to efficiently clean vehicles.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Conducted thorough inspections of vehicles to identify cleaning needs and potential issues.
- Assisted in training new team members on proper washing techniques and safety protocols.
- Working with the public on a daily, having to communicate with customers and tend to their needs.
- Collaborated with team members to ensure consistent application of quality standards.
- Resolved customer inquiries effectively, enhancing overall service satisfaction.
- Greeted customers and guided cars into washing and detailing area.
Education
BBA - Business Management
University of Mount Olive
Mount Olive, NC05-2029
High School Diploma -
South Johnston High School
Four Oaks, NC05-2025
Skills
- Vehicle inspection
- Team collaboration
- Customer service
- Safety protocols
- Quality control
- Problem resolution
- Training new employees
- Time management
- Strong communication skills
- Cash register operation
- Driving stick shift
Timeline
Car Washer Supervisor
Sun Auto Wash
04.2023 - Current
BBA - Business Management
University of Mount Olive
High School Diploma -
South Johnston High School