Dreanna Roberts

Oversee day-of event operations including vendor coordination, client communication, and onsite problem-solving to ensure seamless wedding experiences.

• Conduct venue tours and final walk-throughs with clients, providing personalized guidance and ensuring all event details are executed.
• Manage and grow marketing and social media presence, developing engaging content that drives inquiries and bookings.
• Designed and implemented organizational tools and spreadsheets to streamline vendor communication and manage preferred vendor lists.
• Collaborated with photographers to curate and organize photo albums for promotional use
• Partner closely with caterers, planners, and other vendors to ensure exceptional service delivery and guest satisfaction.
• Developed and maintained strong relationships with vendors to secure optimal services and pricing for clients.
• Implemented innovative solutions to address last-minute changes, maintaining high levels of client satisfaction.
• Oversaw setup and breakdown of wedding decorations and supplies.
• Handled customer service inquiries and complaints and immediately resolved issues to guest satisfaction.

• Collaborates Hospital wide on the employee events team
• Four West Unit Council Secretary
• Use CPRS to chart accurate information
• Oriented new employees and educate on all procedures on unit
• Create work documents to assist manager and co-workers with work expectations
• Monitored, tracked and conveyed important veteran information to healthcare staff to help optimize treatment planning and care delivery
• Developed trusting relationships and provided emotional support to veterans and families
• Assist with rapid response situations on unit
• Assist nurses with stat labs and procedures within my scope of practice
• Collaborates hospital wide on the employee events team.-
• Four West Unit Council Secretary.

• Acted as main point of contact for patients and staff by closely reviewing medical charts and maintaining high levels of communication
• Assisted with in facility medical procedures
• Trained on multiple laser machines within facility
• Worked closely with patients to deliver excellent and direct individualized patient care
• Maintained confidentiality of patient data and condition to safeguard health information
• Updated documentation and reports in patient chart in regards to treatment
• Assisted with change to electronic records system and educated fellow staff on new computer system
• Managed inventory and expiration of medical supplies in office
• Managed financial documentations such as expense reports and invoices
• Consulted on budgetary planning for special projects
• Planned and coordinated with medical representatives to organize meetings, manage schedules, and ensure smooth communication between company leadership and external partners.

• Primary Preceptor for unit
• Assisted with processing patient admissions, transfers and discharges
• Assisted with emergencies on unit
• Responded to patient call lights to expedite appropriate follow-through
• Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices
• Organized and maintained patient chart filing system to promote quick data finding for staff
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
• Delivered individualized patient care by recording vital signs, Obtaining ECG’s, Foleys, Blood draws, documenting observations, and administering treatments and evaluating patient needs
• Trained new nursing assistants on proper procedures for performing clinical tasks
• Participated in quality improvement initiatives to enhance the delivery of patient care services