Douglas Reed
Wilson
Summary
Skilled professional ready to excel in leadership role focusing on results-driven performance. while maintaining high standards.
Overview
3
3
years of professional experience
Work History
Transportation Area Manager
Amazon
Smithfield, NC
07.2024 - Current
- Matched equipment, drivers and loads to pick up and deliver freight safely and on time.
- Reviewed and created outbound and pickup routes to provide highest level of customer satisfaction.
Supervisor
UPS
Newark, DE
05.2022 - 06.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Volunteer Football Equipment Assistant
University of Delaware
Newark, DE
01.2022 - 05.2023
- Stacked goods in correct storage bays by following inventory control instructions.
- Resolved issues related to damaged or malfunctioning equipment promptly, minimizing disruptions to operations.
- Performed daily equipment checks by recharging batteries and lubricating equipment parts.
Education
Bachelor of Science - Sports Management
University of Delaware
Newark, DE05-2023
Skills
- Inventory Control
- Workplace Safety Compliance
- Coaching and Guidance
- Team Leadership
- Customer Relations
- Retail store layouts
Timeline
Transportation Area Manager
Amazon
07.2024 - Current
Supervisor
UPS
05.2022 - 06.2024
Volunteer Football Equipment Assistant
University of Delaware
01.2022 - 05.2023
Bachelor of Science - Sports Management
University of Delaware