Dora Sutor
Lexington
Summary
Empathetic healthcare professional with a proven track record in resident care and behavioral support. Known for strong documentation skills and effective communication with families to enhance service delivery. Dedicated professional skilled in resident care, crisis intervention, and behavior modification. Expertise in care documentation and creating individualized care plans for optimal resident well-being. Compassionate caregiver with a strong focus on resident engagement and well-being. Proficient in crisis intervention and behavior management, ensuring a safe and supportive environment. Committed to delivering high-quality care and fostering positive relationships with residents and their families. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
RHA
Group Home
Concord nc
01.2026 - 08.2026
- Assisted residents with daily living activities and personal care needs.
- Assisted with daily living activities such as bathing, dressing, grooming and meal preparation.
- Assisted patients with personal care by bathing, dressing and grooming.
- Monitored resident behavior, reporting changes to care team to inform treatment adjustments.
- Documented resident progress and care in daily logs to ensure continuity of care.
- Collaborated with staff to create individualized care plans for residents.
- Engaged residents in meaningful conversations to encourage social interaction. to promote social interaction and reinforce positive behaviors.
- Facilitated recreational activities to promote social interaction among residents.
- Ensured a safe and clean environment for all residents and staff members.
- Communicated effectively with families regarding resident well-being and needs.
- Supported crisis intervention by maintaining calm during challenging situations.
- Remained level-headed and proactive during emergency situations.
- Engaged in regular interactions with individuals to assess their needs and provide appropriate interventions.
- Implemented behavior modification techniques to maintain calm milieu.
- Implemented behavior management strategies for challenging behaviors.
- Maintained accurate records of clients' medical information and treatment plans.
- Actively listened to residents' concerns while maintaining confidentiality at all times.
The workshop of Davison
Day program
Lexington
01.2022 - 10.2025
- Completed day-to-day duties accurately and efficiently.
- Developed innovative ideas and solutions that improved team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Resolved customer issues with knowledgeable and friendly service, promoting high satisfaction.
- Determined customer requirements to enhance service delivery.
- Supported customer inquiries to improve overall service experience.
- Worked with cross-functional teams to achieve goals.
Ambleside
Group Home
Lexington
10.2022 - 12.2022
- Resolved customer issues with knowledgeable and friendly service to promote high satisfaction.
- Identified customer needs promptly and collaborated with team members to achieve shared objectives.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Developed innovative ideas and solutions that improved team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Security Officer
Old Dominion
Monroe
2013 - 01.2021
- Monitored premises to ensure safety and security for employees and visitors.
- Conducted regular patrols to identify and report suspicious activities or hazards.
- Responded promptly to alarms and incidents, following established safety protocols.
- Maintained detailed logs of daily activities, incidents, and observations for record-keeping.
- Assisted in emergency response efforts, coordinating with local law enforcement.
- Enforced company policies and procedures while interacting positively with staff and guests.
- Provided access control by verifying identification and allowing entry as appropriate.
- Trained new security personnel on operational procedures and safety measures effectively.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Welcomed staff, guests, vendors, and contractors upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
Security Officer
Securitas Security Services
Roanoke
05.2008 - 06.2013
- Monitored premises to ensure safety and security for employees and visitors.
- Conducted regular patrols to identify and report suspicious activities or hazards.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Responded promptly to alarms and incidents, following established safety protocols.
- Assisted in emergency response efforts by coordinating directly with local law enforcement to ensure rapid response.
- Enforced company policies and procedures, fostering a safe environment through positive interactions with staff and guests.
- Provided access control by verifying identification and allowing entry as appropriate.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Trained new security personnel on operational procedures and safety measures effectively.
- Welcomed staff, guests, vendors, and contractors upon arrival at facility entrance.
- Maintained detailed logs of daily activities and incidents to support effective security operations.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Verified photo IDs and tickets to allow guests passage.
Education
High School Diploma -
James Madison University
Harrisonburg, VA04-2006
Skills
- Resident care
- Individualized care plans
- Crisis intervention
- Behavior modification
- Care records
- Client relations
Certification
- CPR
Timeline
RHA
Group Home
01.2026 - 08.2026
Ambleside
Group Home
10.2022 - 12.2022
The workshop of Davison
Day program
01.2022 - 10.2025
Security Officer
Securitas Security Services
05.2008 - 06.2013
Security Officer
Old Dominion
2013 - 01.2021
High School Diploma -
James Madison University