Donnell Wilson

Customer experience specialist with a proven track record of enhancing customer satisfaction through active listening and strong rapport-building skills. Demonstrated problem-solving abilities in high-pressure situations, leading to improved service outcomes. Overqualified compared to typical candidates, bringing advanced qualifications and skills that drive team performance and foster career growth.

• Coastal Carolina University RSM Classic, 03/22, Supervised assigned locations throughout the golf course, Interacted with athletes, guests, and employees, Ensured athletes always had their needs were met.
• Coastal Carolina University Outdoor Recreation Outing Day, 04/22, Interacted with children and ensured that their experience was enjoyable, Helped set-up and clean-up for the day, Instructed assigned station and assisted other instructors when needed.

• Coastal Carolina University Football Scholarship, 08/19 – 05/23
• President’s List, 05/23
• 3rd Team Phil Steele All Conference Preseason, 08/23
• Tennessee Tech University Football Scholarship, 08/24
• First Team All-Conference OVC, 08/24 – 05/25
• Man, Newcomer of the Year Award, 08/24 – 05/25

• D1 Football Player, Coastal Carolina University, 09/19 – 05/24
• D1 Football Player, Tennessee Tech University, 09/24 – 05/25