Donna Zogopoulos
Pittsboro
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
26
26
years of professional experience
Work History
Animal Control Officer
Randolph County Animal Shelter
Randleman
06.2021 - Current
- Investigated allegations of animal bites and quarantine and isolation procedures as required by law.
- Documented all activities in computerized records management system.
- Issued citations for violations of municipal ordinances relating to animal control.
- Maintained files of impoundments and dispositions of animals.
- Assisted in the capture of stray animals using humane trapping techniques.
- Responded to animal control related calls and complaints from the public.
- Investigated reports of animal abuse and issued citations and warnings.
- Provided safe transport of animals to shelters or veterinary facilities for medical treatment.
- Provided food and water for neglected or improperly supervised animals.
- Conducted investigations of suspected animal cruelty cases, interviewed witnesses, and collected evidence.
- Answered public inquiries, regarding animal control operations.
- Collected evidence for court prosecutions related to animal treatment.
- Advised citizens on wildlife issues such as raccoon removal or bat infestations.
- Interviewed witnesses to investigate reports of animal attacks or cruelty.
- Participated in community outreach events focused on pet adoption, low-cost spaying and neutering services, rabies vaccination clinics .
- Educated pet owners on responsible pet ownership practices such as spay and neuter programs and proper vaccination protocols.
- Performed euthanasia when necessary according to established guidelines.
- Used investigative sources to gather information related to animal-related complaints and issues.
- Inspected premises for compliance with state laws and regulations concerning animal care and welfare.
- Attended court hearings regarding alleged violations of animal control laws.
- Maintained detailed reports on captured animals, including species, breed, color, sex and age.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
Correctional Officer
NC Department of Corrections
Sanford
06.2004 - 12.2025
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Coordinated with law enforcement and court personnel regarding inmate transportation and legal proceedings.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Inspected cells and conducted random searches of common areas.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Facilitated communication between inmates and facility staff, including relaying requests and grievances.
- Applied non-violent response tools and physical restraint during problematic situations.
- Performed head counts, checking cells for missing inmates.
- Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
- Participated in training sessions to stay current on best practices in corrections and emergency response.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Inspected cells and other areas for contraband and safety hazards.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
Detention Staff Sergeant
Chatham County Sheriff's Office
Pittsboro
12.2005 - 06.2021
- Management of inmates.
- Maintain the safety and security of the jail.
- Classification of inmates.
- Supervise shift employees.
- Transportation of inmates to court, doctors' appointments, etc.
Line Server/Waitress
Bestfood Cafeteria
Siler City
07.1999 - 03.2009
- Serve food on the food service line.
- Waitress
- Food preparation for the salad bar.
- Cashier
Education
General Instructor -
Wake Technical Community College
Raleigh, NC11-2012
Associate of Applied Science - Criminal Justice
Central Carolina Community College
Sanford, NC06-2004
High School Diploma -
Chatham Central High School
Bear Creek, NC06-2001
Skills
- Attention to detail
- Team player
- Leadership
- Report writing
- Organization
- Set goals to achieve
- Complete tasks in a timely manner
- Time management
References
References available upon request.
Timeline
Animal Control Officer
Randolph County Animal Shelter
06.2021 - Current
Detention Staff Sergeant
Chatham County Sheriff's Office
12.2005 - 06.2021
Correctional Officer
NC Department of Corrections
06.2004 - 12.2025
Line Server/Waitress
Bestfood Cafeteria
07.1999 - 03.2009
General Instructor -
Wake Technical Community College
Associate of Applied Science - Criminal Justice
Central Carolina Community College
High School Diploma -
Chatham Central High School