Summary
Overview
Work History
Education
Skills
SUMMARY OF QUALIFICATIONS
Timeline
Generic

Donna M. Young

Kings Mtn.

Summary

Self motivated, responsible and able to multi-task effectively. Highly creative and adaptable to a variety of people and situations. Detail oriented, organized, and dependable. Ensure customer satisfaction through exceptional service. Experienced in quality control, light industrial and assembly.

Overview

23
23
years of professional experience

Work History

CNA

Atrium Healthcare Cleveland
08.2022 - Current
  • Enhanced patient care quality by ensuring comfort and safety during activities.
  • Contributed to effective treatment plans by assisting nursing staff with assessments.
  • Streamlined communication among healthcare teams by maintaining accurate patient records.
  • Trained new staff on patient care best practices and safety protocols effectively.
  • Promoted a safe environment by implementing stringent infection control measures.
  • Coordinated comprehensive patient services through collaboration with multidisciplinary teams.

HR Recruiter Specialist

BRIGHTSTAR
01.2019 - 08.2021

Fuel Manager Assembly Line

MANN +HUMMEL FILTRATION
08.2019 - 01.2021
  • Led training programs for staff on fuel handling procedures and safety protocols.
  • Developed strategic partnerships with suppliers to enhance fuel quality and availability.
  • Conducted regular audits of fuel storage facilities to maintain operational standards and mitigate risks.
  • Analyzed market trends to forecast fuel demand and inform purchasing strategies.
  • Streamlined reporting processes for fuel usage, improving data accuracy and accessibility for decision-making.
  • Directed cross-functional teams to execute large-scale projects related to fuel management systems improvement.

Supervisor/Certified Nursing Assistant Medical Technician

MORNINGSIDE OF GASTONIA
01.2003 - 04.2019

Sanitation Worker

ENVIRONMENTAL CLEANING SERVICES
01.2011 - 01.2018

Business Owner

ABOVE SHINE CLEANING SERVICES
01.2014 - 03.2016
  • Developed and implemented efficient scheduling systems to optimize workforce productivity.
  • Managed daily operations, ensuring high-quality cleaning services and customer satisfaction.
  • Trained and mentored new staff on best practices in cleaning techniques and customer service.
  • Oversaw budget allocation and resource management to maintain operational efficiency.
  • Analyzed customer feedback to enhance service offerings and address concerns proactively.
  • Consulted with customers to assess needs and propose optimal solutions.

Education

Nursing Assistant Certification -

Cleveland Community College
Shelby, NC

Diploma - Medical Billing And Coding

Gaston College
Dallas, North Carolina, NC
06-2026

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy

SUMMARY OF QUALIFICATIONS

  • MANAGEMENT/HR
  • Partner with hiring managers to determine staffing needs.
  • Review and screen resumes to submit for available positions and make recommendations to hiring managers.
  • Perform in person and phone interviews with potential candidates.
  • Administrate appropriate company assessments.
  • Perform reference and background checks.
  • COMMERCIAL CLEANING
  • Successfully manage and operate a small cleaning business.
  • Perform daily supervision of cleaning of residential and commercial properties.
  • Profound knowledge of janitorial activities and customer service practices.
  • Familiarity with work-related safety policies and procedures.
  • Perform all commercial cleaning duties to include cleaning all conference rooms, remove garbage, vacuum, dust furniture and clean glass doors.
  • MEDICAL
  • Assisted residents in daily living activities while preserving quality of life.
  • Performed and charted vital signs accurately and reported abnormal reading to medical doctor and other medical staff.
  • Administered medication per MD orders.
  • Observed behaviors and documented all incidents of residents and employees.
  • Provided patients with basic care of daily tasks to include washing, bathing, and dressing in a nursing facility.

Timeline

CNA

Atrium Healthcare Cleveland
08.2022 - Current

Fuel Manager Assembly Line

MANN +HUMMEL FILTRATION
08.2019 - 01.2021

HR Recruiter Specialist

BRIGHTSTAR
01.2019 - 08.2021

Business Owner

ABOVE SHINE CLEANING SERVICES
01.2014 - 03.2016

Sanitation Worker

ENVIRONMENTAL CLEANING SERVICES
01.2011 - 01.2018

Supervisor/Certified Nursing Assistant Medical Technician

MORNINGSIDE OF GASTONIA
01.2003 - 04.2019

Nursing Assistant Certification -

Cleveland Community College

Diploma - Medical Billing And Coding

Gaston College
Donna M. Young