Donna Harris
Whittier
Summary
Motivated professional seeking to transition into a new career, with a background in the gaming and casino industry, known for high productivity and swift completion of tasks. Possess strong mathematical skills, cash handling expertise, and proficiency in regulatory compliance ensuring smooth financial transactions within the gambling sector. Excel in communication, problem-solving, and customer service, facilitating an engaging and secure environment for patrons.
Overview
2026
2026
years of professional experience
Work History
Cage Cashier Level 2
Harrahs Cherokee Casino and Resort
Cherokee
03.2025 - Current
- Processed customer transactions, including cash, chip and credit payments.
- Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
- Performed main banker duties by accurately counting cash and coin banks in and out, accepting shift transfers, and filling transfers.
- Performed Marker Bank and employee window duties accurately while assisting the frontline with guest needs.
- Performed Chip Bank and F&B window duties.
Owner/Operator
Harris Family Creations
Sylva
06.2020 - 01.2025
- Managed daily operations of custom handmade business.
- Designed and handcrafted unique pieces for clients.
- Built strong relationships with local suppliers for quality materials.
- Managed daily operations of the business, including sales, inventory, and accounting.
- Established long-term relationships with customers by promoting great service, and engagement skills.
- Developed business plan and budget to maximize profitability.
Concessions Shift Lead
Butler Amusements
Los Banos
02.2013 - 11.2016
- Supervised concessions staff during operating hours, and ensured smooth operations.
- Supervised and trained new employees on food preparation, safety, and customer service procedures.
- Performed opening, closing duties including setting up, breaking down the concession stand.
Housekeeping Supervisor
Music Road Inn
Sevierville
2007 - 2009
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
Education
High School Diploma -
Social Circle High School
Social Circle, GA06-1997
Skills
- Cash handling and balancing
- Transaction accuracy
- Multitasking
- Employee training
- Quality assurance
- Time management
- Attention to detail
- Effective communication
- Reliability and punctuality
About me
Cage Cashier with 20+ years of experience in currency handling and customer-facing roles. Experienced in mentoring junior staff, meeting expectations, and delivering excellent service. Ready to step into a leadership role where I can support and motivate others.
Timeline
Cage Cashier Level 2
Harrahs Cherokee Casino and Resort
03.2025 - Current
Owner/Operator
Harris Family Creations
06.2020 - 01.2025
Concessions Shift Lead
Butler Amusements
02.2013 - 11.2016
Housekeeping Supervisor
Music Road Inn
2007 - 2009
High School Diploma -
Social Circle High School