Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Donald Taylor

Hubert,NC

Summary

Dynamic Sales Manager with a proven track record at UniFirst, excelling in relationship building and strategic planning. Expert in training sales teams to exceed targets, driving revenue growth through innovative sales strategies. Recognized for enhancing client satisfaction and expanding market share, leveraging strong communication and sales expertise to achieve outstanding results.

Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sales Manager

220 Roofing and Restoration
06.2023 - 05.2025
  • Led sales team to achieve monthly targets of 12 new monthly sales through effective training and motivation tactics.
  • Developed and implemented sales strategies to enhance market penetration and customer engagement.
  • Analyzed customer feedback to refine service offerings, improving overall client satisfaction.
  • Collaborated with marketing department to create promotional campaigns that increased lead generation.
  • Monitored competitor activity and industry trends to inform strategic planning decisions.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Sales Manager

Craftsman Roofing Company
09.2021 - 05.2023
  • Managed key accounts, fostering long-term relationships and ensuring repeat business opportunities.
  • Conducted regular performance reviews, providing constructive feedback to drive team productivity.
  • Streamlined sales processes, enhancing efficiency and reducing turnaround time for client proposals.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Attended industry events and conventions to explain sales opportunities.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.

Outside Sales Representative

Covenant Roofing
02.2017 - 06.2021
  • Presented product demonstrations to clients, effectively communicating features and benefits.
  • Managed sales pipeline, ensuring timely follow-ups and consistent communication with prospects.
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exceeded monthly sales targets and quotas consistently.
  • Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
  • Averaged 10 new roof sales per month.

Owner/Operator

One 2 One Personal Training
01.2010 - 12.2016
  • Developed and implemented standard operating procedures to enhance productivity and consistency.
  • Trained staff on best practices, fostering a collaborative and motivated team environment.
  • Analyzed customer feedback to identify areas for improvement, driving enhancements in service quality.
  • Coordinated marketing initiatives to increase brand visibility and attract new customers effectively.
  • Provided exceptional customer service addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Consulted with customers to assess needs and propose optimal solutions.

Education

No Degree - Business Administration

Wayne Community College
Goldsboro, NC
06.1980

High School Diploma -

Charles B. Aycock
Pikeville
06.1979

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Motivational skills
  • Verbal and written communication
  • Product knowledge
  • Sales expertise
  • Sales presentations
  • Client relationship management
  • Sales strategy development
  • Strategic planning

Accomplishments

  • Named "Manager of the Year" in 2007.
  • Exceeded Sales Quotas from 2017-2024.
  • Developed Retail Sales Department at Craftsman Roofing.

Certification

GAF Master Elite Certification

Atlas Certification

Several Sales Manager Certifications with UniFirst

Several Fitness Certifications

Timeline

Sales Manager

220 Roofing and Restoration
06.2023 - 05.2025

Sales Manager

Craftsman Roofing Company
09.2021 - 05.2023

Outside Sales Representative

Covenant Roofing
02.2017 - 06.2021

Owner/Operator

One 2 One Personal Training
01.2010 - 12.2016

No Degree - Business Administration

Wayne Community College

High School Diploma -

Charles B. Aycock
Donald Taylor