Donald Moss
Raleigh
Summary
Results driven professional with experience in leadership, operations, and customer service across utilities, logistics, education, and retail environments. Proven ability to manage workflows, coordinate teams, and improve efficiency in fast-paced settings. Strong in organization, problem-solving, and data tracking, with a gowning focus on technical and system-based roles.
Overview
10
10
years of professional experience
Work History
Clean Room Technician
Carolina Components Group
Durham, NC
07.2025 - Current
- Maintained cleanroom environments by adhering to strict protocols and safety guidelines.
- Organized workflow and prioritized production tasks to meet deadlines
- Performed detailed inspections and maintained quality assurance records
Commodities Service Technician
Duke Energy
Garner, NC
03.2020 - 03.2025
- Managed inventory and distribution of fleet parts to ensure operational readiness.
- Implemented tracking systems to improve efficiency and reduce downtime.
- Coordinated with teams and vendors to streamline supply chain operations.
- Maintained accurate records to inventory, usage, and performance tracking.
Store Clerk
Wake ABC
Raleigh, NC
06.2022 - 06.2024
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Assisted customers with product selection, providing exceptional service to enhance their shopping experience.
- Operated point-of-sale systems efficiently, processing transactions accurately and handling cash management duties.
- Trained new staff on store policies, procedures, and customer service best practices to improve team performance.
Warehouse Associate
Duke Energy
Garner, NC
05.2019 - 03.2020
- Operated forklifts and pallet jacks to efficiently move materials within warehouse.
- Ensured accuracy of inventory counts through regular cycle counts and reconciliation.
- Coordinated with logistics teams to fulfill time-sensitive request.
- Maintained clean and organized work environment to adhere to safety standards and regulations.
Management Trainee
Enterprise Rent-A-Car
Raleigh, NC
12.2015 - 08.2017
- Developed operational strategies to enhance customer service and streamline rental processes.
- Coordinated training sessions for new team members, fostering a culture of excellence and collaboration.
- Analyzed rental data to identify trends, enabling informed decision-making and inventory management improvements.
- Oversaw fleet management initiatives, ensuring optimal vehicle availability and maintenance standards were met.
Education
Bachelor of Science - Mass Communication
North Carolina Central University
Durham, NCSkills
- Adherence to safety regulations
- Tool maintenance
- Cross-contamination prevention
- Precision assembly
- Team collaboration
- Organizational skills
- Excellent communication
- Process improvement
- Task prioritization
- Teamwork and collaboration
- Problem-solving abilities
- Time management
Timeline
Clean Room Technician
Carolina Components Group
07.2025 - Current
Store Clerk
Wake ABC
06.2022 - 06.2024
Commodities Service Technician
Duke Energy
03.2020 - 03.2025
Warehouse Associate
Duke Energy
05.2019 - 03.2020
Management Trainee
Enterprise Rent-A-Car
12.2015 - 08.2017
Bachelor of Science - Mass Communication
North Carolina Central University