Donald Kennedy
Washington
Summary
Results-driven Territory Manager with extensive experience in relationship building, sales strategy, and technical support in the medical device industry. 17 Years of Cardiac device experience in diagnostic troubleshooting and implantation.
Overview
26
26
years of professional experience
Work History
Territory Manager
Boston Scientific
Greenville
08.2009 - Current
- Managed territory sales strategies for medical devices across assigned regions.
- Devised sales plans to exceed revenue and market penetration goals.
- Analyzed market trends to identify growth opportunities in territory.
- Cultivated lasting relationships with healthcare professionals and key accounts, driving increased product engagement.
- Coordinated product launches and promotional events, boosting brand visibility and market presence.
- Delivered continuous client support and education on product features, enhancing customer satisfaction and retention.
- Resolved customer complaints promptly and professionally.
- Educated patients on cardiac device operations and care requirements.
- Supported surgical teams during device implantation procedures.
- Monitored patient progress post-implantation for device functionality.
- Collaborated with healthcare professionals to develop patient care plans.
- Provided technical support and troubleshooting for cardiac devices in clinical settings.
- Conducted product training sessions for medical staff and sales teams.
- Conducted training sessions for new staff on device usage and protocols.
- Provided technical advice to physicians, nurses and other healthcare professionals regarding the use of cardiac device technology.
Cardiac Device Specialist
Pacemate
Greenville
03.2022 - 05.2024
- Reviewed patient charts to assess and evaluate cardiac device functionality.
- Analyzed test results from pacemaker interrogations for accuracy prior to submission.
- Documented detailed reports regarding each patient's experience with their respective implanted device.
- Communicated test or assessment results to medical professionals.
Cardiac Sonographer
ECU Health Medical Center
Greenville
08.2000 - 08.2009
- Performed comprehensive echocardiograms to assess cardiac function and anatomy.
- Operated advanced ultrasound equipment to capture high-quality cardiac images.
- Conducted stress echo testing using treadmill protocols.
- Collaborated with physicians to discuss sonographic findings and patient care plans.
- Educated patients on echocardiography procedures and ensured their comfort.
- Implemented quality assurance protocols to enhance imaging accuracy and safety.
- Trained new staff on echocardiography techniques and equipment usage on echocardiography techniques and equipment usage.
Education
Associate of Applied Science - Cardiac Sonography
Pitt Community College
Winterville, NC05-2000
Associate of Applied Science - Respiratory Therapy
Pitt Community College
Winterville, NC05-1999
Skills
- Cardiac device analysis
- Cardiac device programming
- Cardiac resynchronization therapy
- Cardiac rhythm analysis
- Defibrillator management
- Arrhythmia detection
- Device troubleshooting
- Technical troubleshooting
- Diagnostic testing analysis
- Remote monitoring proficiency
- Patient education
- Sales strategy development
- Market trend analysis
- Customer relationship management
- Sales presentations
- Sales training
- Strategic business planning
- Client support
- Team leadership and motivation
- Cardiac rhythm analysis
Timeline
Cardiac Device Specialist
Pacemate
03.2022 - 05.2024
Territory Manager
Boston Scientific
08.2009 - Current
Cardiac Sonographer
ECU Health Medical Center
08.2000 - 08.2009
Associate of Applied Science - Cardiac Sonography
Pitt Community College
Associate of Applied Science - Respiratory Therapy
Pitt Community College