Donald Heinelin
Hubert
Summary
Dynamic professional with experience at Cherokee Federal and a proven track record in problem-solving and customer relationship management. Skilled in RF scanner operation and inventory transparency, I excel at enhancing efficiency and fostering strong client trust. My initiative in organizing processes has consistently led to improved productivity and streamlined operations.
Overview
7
7
years of professional experience
Work History
Order Filler
Cherokee Federal
Jacksonville
05.2024 - Current
- Resolved issues related to incorrect deliveries promptly and efficiently.
- I utilized the DPAS, along with MCPIC, to enhance inventory transparency and streamline global inventory inquiries.
- I used an RF scanner to pick items from bins and complete orders.
- Performed regular cycle counts to maintain inventory accuracy.
- Ensured that all shipping documents were accurate and complete before sending out packages.
- I showed initiative in organizing gear returns to increase productivity, while eliminating large amounts of manpower waste.
Counter Sales Representative
Ferguson Bath, Kitchen & Lighting Gallery
Fredericksburg
01.2021 - 04.2023
- I worked hands-on with contractors to get materials to job sites and recommend solutions for mechanical issues.
- I developed strong working relationships with builders that further developed into a strong degree of trust from my clients.
- I kept a close watch on inventory levels in relation to market demands, forecasting required materials during the ever-changing COVID supply chain.
- Maintained records related to sales for store management.
Office Manager
Rightnow Plumbing
Fredericksburg
10.2017 - 10.2020
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Ensured compliance with applicable laws regarding employment practices.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- I coordinated six technicians on their daily assignments, placed material orders, and handled sales personally from our office in Fredericksburg.
- My greatest accomplishment was coordinating a floor-by-floor, condo-by-condo, dual water heater replacement in Clarendon, VA, including all inspections and permits.
Education
High School Diploma -
Gar-Field Senior High School
Woodbridge, VA06-2004
Skills
- RF scanner operation
- DPAS system usage
- Customer relationship management
- Problem solving
- Workload prioritization
- Teamwork and collaboration
- Quick learner
- Microsoft Office and Excel proficient
Timeline
Order Filler
Cherokee Federal
05.2024 - Current
Counter Sales Representative
Ferguson Bath, Kitchen & Lighting Gallery
01.2021 - 04.2023
Office Manager
Rightnow Plumbing
10.2017 - 10.2020
High School Diploma -
Gar-Field Senior High School
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