Donald Garran
Clayton,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Lead Driver
TKRE ENTERPRISES LLC
10.2023 - Current
- Reduced fuel costs through strategic route planning and diligent vehicle maintenance.
- Improved customer satisfaction ratings by providing timely deliveries and prompt communication with clients.
- Streamlined loading processes, ensuring accurate order fulfillment and reducing errors.
- Collaborated with management to develop improved scheduling procedures that reduced downtime between assignments.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Drove safely in various weather and road conditions to avoid accidents.
Amazon Courier
MJS Courier Services Inc
09.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Shipt Shopper
Shipt
02.2020 - Current
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with regular customers.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Maintained consistent on-time delivery record with most orders arriving ahead of schedule.
Delivery Driver
GrubHub
11.2019 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Delivery Driver
DoorDash
10.2019 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Operated vehicles to move personal, business and industrial goods.
Brand Manager - Ecommerce and Digital Marketing
DCG Unlimited Enterprise LLC
10.2015 - Current
- Planned, implemented and tracked sales and marketing strategies to promote brand products.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
- Compiled product, market and customer data to generate informed sales and profit projections.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
- Achieved profitability goals by developing and implementing commercial activities.
Personal Home Care Aide
Pamper Our Parents
06.2019 - 03.2021
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Kept accurate records of patients' care, condition and progress.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
- Completed dusting, washing dishes, laundry and vacuuming for patients.
- Scheduled and accompanied client to medical appointments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Improved client''s daily living experience by providing personal care, meal preparation, and light housekeeping tasks.
Personal Driver
Uber
02.2017 - 05.2019
- Engaged in polite conversation when appropriate to encourage passenger comfort.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Adhered to tight schedule and met departure and arrival deadlines.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
HVAC Technician
Delca
08.2006 - 10.2009
- Repaired and replaced motors, bearings and belts.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Reviewed work of external and internal contractors to guarantee consistency with quality and safety standards.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Calibrated permanent and portable environmental monitoring equipment.
Education
Bachelors - Audio Engineering
Full Sail University
Winter Park, FL01.2010
High School Diploma -
Saint John The Baptist Diocesan High School
West Islip, NY06.1998
Skills
- Customer Needs Assessments
- Efficiency and Time Management
- Recordkeeping Requirements
- Customer Relationships
- Analytical Approach
- Dependability and Honesty
- Complex Problem-Solving
- Accurate Recordkeeping
Timeline
Lead Driver
TKRE ENTERPRISES LLC
10.2023 - Current
Amazon Courier
MJS Courier Services Inc
09.2022 - Current
Shipt Shopper
Shipt
02.2020 - Current
Delivery Driver
GrubHub
11.2019 - Current
Delivery Driver
DoorDash
10.2019 - Current
Personal Home Care Aide
Pamper Our Parents
06.2019 - 03.2021
Personal Driver
Uber
02.2017 - 05.2019
Brand Manager - Ecommerce and Digital Marketing
DCG Unlimited Enterprise LLC
10.2015 - Current
HVAC Technician
Delca
08.2006 - 10.2009
Bachelors - Audio Engineering
Full Sail University
High School Diploma -
Saint John The Baptist Diocesan High School
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