Donald Daniels
Beaufort,NC
Summary
For over twenty years I've been focused on distribution throughput advancements, methodologies and practices for Amazon, Walmart, Target, Lowe's and The Home Depot. Successfully managing the development, manufacturing, testing and the launch of multiple automated and non-automated distribution solutions for these high profile and high market volume customers is why Tractor Supply Company should consider myself for this prestigious role. Before entering into the Material Handling Industry, the primary focus was on the automated design of conveyance and packaging for the food, beverage and pharmaceutical industry. However, as the experience with AS/RS, Pallet Shuttles, and AGV's transpired with Hyster-Yale Group, Jungheinrich and KION Group the understanding of the supply chain future would become evidently clear.
More recently, over the last five years I have been intimately involved with the proposal, award, installation, testing and launch of multiple solutions provided by KION Group via its subsidiaries DEMATIC, Linde and STILL. If selected, the intent would be to drive this experience of highly efficient product distribution into the Tractor Supply organization.
Based on experience, one solution does not apply for all use cases. While certain applications require the use of manual or automate VNA Industrial Trucks, others may benefit from low cost AGV's. Each distribution use case requires detailed analysis to fully understand the most efficient and cost impactful solution.
Please note that KION Group AG is a market leader in the Material Handling Industry under the brands...
Linde
https://www.linde-mh.com/en/Products/Forklift-Truck/
STILL
https://www.still.co.uk/
DEMATIC
https://www.dematic.com/en-us/
Baoli
https://en.baoli-mh.com/
OM
https://om-mh.com/
Overview
29
29
years of professional experience
Work History
Global Account Manager
KION Group
02.2019 - Current
- Top Sales, KION Group North America, 2021
- First KION North America Award of Business, Amazon, 2021
- Top Sales, KION Group North America, 2022
- Increase Sales, Amazon Internationals award of business, 2022
- Launch "Project Scooter" Amazon KCVG1 site - Automated KION Solution, Cross Dock AGV, Amazon Air Sortation
- Top Sales, KION Group North America, 2023
- Top Sales, KION Group North America, 2024
- Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
- Leveraged data-driven insights to optimize account strategies, resulting in increased revenue generation from existing clients.
- Developed and maintained strong relationships with key stakeholders in client organizations to foster long-term partnerships.
- Increased customer satisfaction through timely resolution of issues and proactive relationship building.
- Collaborated closely with internal teams to design and execute customized solutions that met each client's unique requirements, achieving high levels of satisfaction and retention.
- Contributed to product development initiatives by gathering customer feedback on existing offerings as well as emerging industry trends, helping inform future enhancements or new solutions launches.
- Managed complex projects across multiple regions, ensuring timely delivery and exceeding client expectations.
- Established trust-based relationships with clients by demonstrating industry expertise and understanding their specific needs, leading to repeat business and referrals.
Business Development Manager
Jungheinrich AG
01.2018 - 02.2019
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Mentored junior team members in effective sales techniques, fostering high-performance culture within our organization.
National Accounts Manager
Hyster-Yale Group
09.2012 - 01.2018
- Conducted competitive analysis studies to better understand industry landscape while formulating targeted strategies.
- Engaged in regular communication with clients, addressing concerns promptly to maintain trust and rapport.
- Leveraged CRM tools for effective pipeline management and tracking of account activity.
- Developed long-lasting relationships with key clients for increased account retention and growth.
- Drove revenue growth by proactively pursuing leads and conducting regular business reviews with clients.
- Developed customized proposals for prospective clients, highlighting unique value propositions that addressed their specific needs.
- Gained six new customers and delivered $9.8M in account revenue by overseeing new account sales.
Senior Product Development Engineer
Aylward Enterprises
01.2012 - 09.2012
- Enhanced product performance by conducting thorough research and implementing innovative design strategies.
- Identified opportunities for cost reduction through material selection, manufacturing techniques, and design optimization.
- Developed patentable technologies, contributing to the company''s intellectual property portfolio and competitive advantage.
- Managed multiple projects simultaneously, prioritizing tasks effectively to meet deadlines and budget constraints.
- Championed the adoption of new tools and technologies within the engineering team, increasing productivity while maintaining quality standards.
- Drove successful product launches by coordinating closely with marketing teams to develop targeted messaging and promotional materials.
- Collaborated with cross-functional teams to ensure seamless integration of new products into existing systems.
President
DCI Contractors
10.2005 - 01.2012
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Supported project management team for optimal performance.
- Built a diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.
Engineering Manager
Balfour Beatty Capital
06.2001 - 10.2005
- Led cross-functional teams for successful product development, ensuring timely delivery and adherence to specifications.
- Enhanced overall team productivity with continuous training and mentoring of junior engineers.
- Reviewed technical documentation for accuracy, ensuring compliance with industry standards and regulations.
- Managed risk assessments during project planning phases, proactively mitigating potential issues before they arose during execution stages.
- Coordinated with sales and marketing teams to identify client needs and develop customized engineering solutions.
- Fostered a culture of innovation and continuous improvement by encouraging the sharing of ideas, leading to increased creativity and problem-solving capabilities within the team.
- Evaluated project requirements to identify and mitigate risks.
- Optimized resource allocation, effectively managing budgets and manpower for multiple simultaneous projects.
- Streamlined communication between departments by establishing regular meetings, improving collaboration on complex projects.
Lean Manufacturing Engineer
SPX Corporation
09.1995 - 06.2001
- Developed standard work procedures to ensure consistency in manufacturing processes and reduce variability.
- Implemented visual management tools to ensure easy access to performance data, supporting informed decision-making and driving accountability among team members.
- Reduced production downtime by conducting root cause analysis and implementing corrective actions.
- Designed ergonomic workstations, reducing employee strain and promoting long-term health benefits among the workforce.
- Optimized material flow by reconfiguring storage locations within the facility, resulting in reduced lead times for finished goods delivery.
- Facilitated Kaizen events to drive rapid process improvements across multiple departments within the organization.
- Conducted Gemba walks frequently, engaging with frontline workers to gain insights into daily challenges faced during production runs while fostering open communication.
- Performed value stream mapping exercises to visualize current-state processes and develop future-state goals based on Lean Manufacturing best practices.
- Improved process efficiency by implementing Lean Manufacturing principles and reducing waste.
- Implemented 5S methodology to maintain an organized, clean, and safe work environment for all employees.
Education
Bachelor of Science - Industrial Engineering
East Carolina University
Greenville, NC05.2003
Associate of Science - Mechanical Engineering
Wayne Community College
Goldsboro, NC06.2000
Skills
- Multicultural Sensitivity
- Lead Qualification
- Sales Reporting
- Revenue Growth
- Business Development
- Teamwork and Collaboration
- Problem-Solving
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Team Leadership
- Team motivation
Accomplishments
- I was the project manager that collaborated with a global cross functional development team on "Project Scooter". This was a collaboration between the Amazon Robotics, DEMATIC Automation and the Linde LRI organization. Please see the link below to view this solution as it was highlighted on the CBS Sunday Morning News...
https://www.cbs.com/shows/video/34ToVqfAYju3S50aAAOY1YZPXDOVlX51/
Timeline
Global Account Manager
KION Group
02.2019 - Current
Business Development Manager
Jungheinrich AG
01.2018 - 02.2019
National Accounts Manager
Hyster-Yale Group
09.2012 - 01.2018
Senior Product Development Engineer
Aylward Enterprises
01.2012 - 09.2012
President
DCI Contractors
10.2005 - 01.2012
Engineering Manager
Balfour Beatty Capital
06.2001 - 10.2005
Lean Manufacturing Engineer
SPX Corporation
09.1995 - 06.2001
Bachelor of Science - Industrial Engineering
East Carolina University
Associate of Science - Mechanical Engineering
Wayne Community College
Similar Profiles
Mikołaj PilchMikołaj Pilch
IT Business Analyst /Developer /IT Systems Administrator at Kion GroupIT Business Analyst /Developer /IT Systems Administrator at Kion Group
DAWID BARSZCZOWSKIDAWID BARSZCZOWSKI
Site Reliability Engineer at Kion Group ITSite Reliability Engineer at Kion Group IT
Pradeep SukhwaniPradeep Sukhwani
Transport Coordinator at Linde Material Handling, Kion GroupTransport Coordinator at Linde Material Handling, Kion Group