Summary
Overview
Work History
Education
Skills
Timeline
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Donald Canipe

SHALLOTTE

Summary

Management stye that reduce utility damages for the City of Charlotte in Mecklenburg County. Work with 811 to help reduce damages thru communication with contractors to work safe. Award from NC811 as Ambassador for Damage Prevention. I attended all NC and SC Joint UCC meetings. Spoke on Damage Prevention at the 2022 Joint UCC Meeting.

Overview

48
48
years of professional experience

Work History

Manger

City of Charlotte- Locate Department
03.2014 - 05.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.

Underground Utility Locator

Consolidated Utility Locates
01.2001 - 03.2014
  • Developed strong relationships with clients, ensuring their satisfaction with timely and accurate underground utility location services provided throughout each project phase.
  • Improved underground utility location accuracy by consistently updating and maintaining records of buried utilities.
  • Participated in ongoing professional development opportunities to stay informed about advances in technology and methodology for locating underground utilities more efficiently.
  • Streamlined workflows within the team by implementing new processes that improved overall efficiency in completing tasks associated with locating underground utilities.

Public Safety Officer

City of Fayetteville
08.1975 - 08.1989
  • Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
  • Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
  • Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
  • Prepared reports on public safety activities and initiatives, contributing to decision-making processes for resource allocation and strategic planning.

Education

Certificate - Law Enforcement

Fayetteville Technical Community College
Fayetteville, NC
01-1976

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff training and development
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Operations management
  • Performance management
  • Conflict resolution
  • Workforce management
  • Negotiation

Timeline

Manger

City of Charlotte- Locate Department
03.2014 - 05.2023

Underground Utility Locator

Consolidated Utility Locates
01.2001 - 03.2014

Public Safety Officer

City of Fayetteville
08.1975 - 08.1989

Certificate - Law Enforcement

Fayetteville Technical Community College

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Donald Canipe