Dominique (Jade) Smith
Wake Forest
Summary
Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers. Personable professional enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
3
3
years of professional experience
Work History
Construction Worker
Renovations-R-Us
Wake Forest
01.2024 - Current
- Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.
- Gained independent working skills and guided and mentored less experienced team members.
- Assisted with diverse construction challenges to help team and customer.
Barista
Sugar Magnolia Cafe
Wake Forest
01.2022 - 02.2024
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
Education
Dental Assistant - Dental
N.C. Dental U
Wake Forest, NC12-2024
Skills
- Espresso Preparation
Mastering the art of pulling a perfect shot of espresso with consistency
Knowledge of grind size, tamping pressure, and extraction time for optimal flavor
Latte Art
Ability to create artistic patterns such as hearts, rosettas, and tulips using steamed milk
Coffee Bean Knowledge
Understanding different types of coffee beans, their origins, flavors, and how they impact the final drink
Milk Frothing and Steaming
Proficiency in steaming milk to the right temperature and texture for various drinks like lattes, cappuccinos, and macchiatos
Customer Service
Providing excellent customer service by being friendly, efficient, and knowledgeable about the menu
Coffee Machine Operation
Expertise in operating espresso machines, grinders, and other coffee equipment, with an understanding of maintenance and troubleshooting
Menu Knowledge
Familiarity with all drinks offered, including seasonal specials, dietary options, and the ability to suggest or customize drinks based on customer preferences
Time Management
Efficiently managing orders, especially during peak hours, while ensuring the quality of each drink
Multitasking
Ability to juggle multiple orders, maintain cleanliness, and assist customers all while ensuring drinks are made to perfection
Attention to Detail
Ensuring every cup of coffee or espresso is crafted to the highest standard and paying attention to the customer's preferences
Knowledge of Brewing Methods
Understanding various brewing methods like pour-over, French press, AeroPress, and cold brew
Point of Sale (POS) System Use
Experience with POS systems for processing transactions, managing cash, and handling payments efficiently
Teamwork
Working well with other staff to ensure a smooth, productive shift and contribute to a positive workplace environment
Health and Safety Awareness
Ensuring compliance with food safety and sanitation regulations in the preparation of beverages and food items
Timeline
Construction Worker
Renovations-R-Us
01.2024 - Current
Barista
Sugar Magnolia Cafe
01.2022 - 02.2024
Dental Assistant - Dental
N.C. Dental U