Summary
Overview
Work History
Education
Skills
Timeline
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Dominique Williams

Rocky Mount

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

12
12
years of professional experience
2006
2006
years of post-secondary education

Work History

Online Personal Shopper

Walmart
Rocky Mount
12.2022 - 08.2025
  • Greeted customers and provided excellent customer service.
  • Identified opportunities for process improvement within the organization.
  • Assisted in selecting items according to customer preferences.

Production Worker

QVC Distribution Center
Rocky Mount
01.2019 - 11.2021
  • Monitored production line operations to ensure efficiency and accuracy.
  • Adhered strictly to established guidelines and procedures while performing duties.
  • Maintained inventory of raw materials, tools, parts, supplies, and finished goods.

Customer Service Representative

Family Dollar
Rocky Mount
06.2013 - 12.2019
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Education

Northwest Halifax High School
Littleton, NC

Skills

  • Item selection
  • Inventory management
  • Order processing
  • Product knowledge
  • Attention to detail
  • Product picking

Timeline

Online Personal Shopper

Walmart
12.2022 - 08.2025

Production Worker

QVC Distribution Center
01.2019 - 11.2021

Customer Service Representative

Family Dollar
06.2013 - 12.2019

Northwest Halifax High School

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Dominique Williams