DOMINIQUE HERNANDEZ

• Handled customer transactions and resolved complaints swiftly.
• Worked closely with shipping providers for efficient delivery management.
• Ensured high levels of customer satisfaction through effective return handling.
• Optimized administrative workflows by effectively managing filing, schedules, and reports.

• Collecting, monitoring, and evaluating the customer requirements to achieve desired delivery time and order fill rates.
• Providing a high level of product and leadership support to all customers to ensure that customers reach a resolution in a timely manner.
• Promoting products and services, quick researching and investigating critical issues that concern a customer

Monitor surveillance cameras and patrol areas to detect suspicious activity. Enforce rules, regulations, and site policies to maintain safety.Respond to alarms, emergencies, and incidents, sometimes working with police or emergency services.Write reports about daily activities, observations, and any incidents that occur.Deter criminal behavior just by being a visible, alert presence.